I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) works, neither ...A fully functional DOCSIS modem gives the cable operator the ability reset, read status, and configure the modem. And my modem looked like it was working. I couldn't even read status of my modem. All I got from the Troubleshoot link was "We're having trouble finding a signal". So I decided to try "Chat with Xfinity", a fully automated help program.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …I wanted to take advantage of Xfinity upgrading my 1 Gbps connection to 1.2 Gbps so I got a new cable modem. I vaguely recalled having to activate a modem so I just called customer support, they asked for my cable modem's MAC address, said it was activating and to wait 10 minutes.Select Gateway > Connection > WiFi. On the WiFi page, select ADD WIFI PROTECTED SETUP (WPS) CLIENT. Make sure WiFi Protected Setup is enabled. For Connections Options, select PIN Number. For Wireless Client's PIN, enter the PIN (created in Step 2) before the WiFi Protected Setup Utility finishes its countdown.Personal Modem Activation Seems to have Failed - App gets stuck now. I bought a modem a few months ago and it seems like the activation process had some issues. I noticed today I wasn't getting my full download speed (100 out 400 Mbps) and when I called support the automated system said my hardware wasn't activated.Ways to Activate Your Getting Started Kit Devices: https://comca.st/3cdRR7q. Xfinity is GARBAGE! The internet service is out half the time, the prices are outrageous, their app is the worst app ever designed and doesn’t even work, and their cell service is horrendous. Go ANYWHERE else but Xfinity. Still doesn’t work….Data (11 digits - Motorola cards only) Unit Address (13 digits - if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.Problem Solver. •. 770 Messages. 1 year ago. Hello. Thank you for reaching out for help with replacing your equipment. For a new device, I would order a new starter kit, and return the old device. You can sign up for a new kit here, or visit a Service Center . 0.Dual-band WiFi: Wireless Gateway 2 and Wireless Gateway 3 both provide dual-band WiFi. Connect multiple computers, laptops, tablets, and other WiFi devices with higher maximum throughput. Less interference and fewer dead spots in the home allow for faster speeds. A more reliable connection allows for an improved video streaming and gaming ...Brand new gateway, can't connect to wifi. I tried to activate my new gateway with the xFi app, but it failed at the end and connected me to a chat agent. They tried to activate it remotely but were unable to, and said they would connect me to a specialist. The chat session ended and I never heard back... at this point, WiFi did NOT work but ...Product Description. The SURFboard SBG7600AC2 is a DOCSIS 3.0 Cable Modem with a built-in AC2350 Wi-Fi Router. The SBG7600AC2 is equipped with four 1-Gigabit Ethernet ports and provides Wi-Fi speeds up to 2350 Mbps. It is compatible with major US Cable Internet providers including Cox, Spectrum, Xfinity and others.Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... NOW Internet A new kind of simple. Perfect for those looking for prepaid home internet. Unlimited data, WiFi equipment, plus taxes & fees, all included. Internet starting atOr, if you would like to activate your new XFINITY TV service using your phone, please call 1-888-270-6445. 1. Connect the coax cable from your cable wall outlet to the Cable In/RF In connection on the back of your Digital Set-Top Box. You only need one coax2.5K. 238K views 3 years ago Home Telephone, Internet & Cable Service. Connecting your own cable modem to Xfinity Comcast tutorial. Install your own modem router, I'm installing a Netgear...Cost: Up to $89.99. What you need: A person present that is at least 18 years old and your modem or gateway (if not renting from Xfinity) How long it takes: 2-4 hours. With professional installation, an Xfinity technician comes to your home, connects your residence to the network, and sets up your new service.Setting up a new Xfi Gateway modem can be an exciting yet daunting task. With its advanced features and capabilities, this modem can greatly enhance your internet experience. Howev...Depending upon how the Xfinity network is set up where you live, you'll probably have a similar experience like I had two months ago when I upgraded my Xfinity gateway and had to activate. After the modem boots up, check available networks and look for the printed credential SSID and click on it. You'll then be prompted to put in the printed ...They said I could purchase either a Comcast XB modem or a Hitron CODA modem. I installed the new modem and I can browse the Web. However, my account still lists the name of my old modem and it says the "internet is offline". And I don't have the faster upload speed. Maybe Comcast tricked me into spending more money for no change in service.To complete activation with a nanoSIM, scroll down to the Add your nanoSIM to the Xfinity Mobile network in the Xfinity app section. Activate your new number on a new line in the Xfinity app. If you're activating a new number, follow these steps to begin: When prompted, after beginning activation, select Get a new number. Then, select Next.Xfinity5. Asus CM-16 Cable Modem. The Asus CM-16 is a relatively new addition to the list of Xfinity modems and it performs just as well as top picks like the Arris SB6190 while being a bit cheaper. If ...After 3 frustrating days trying to get an Arris S33 modem (the Comcast-recommended model) to work I've had to give up and return it, going back to the Comcast modem. With the Comcast modem I was getting 910/240, but with the Arris I only got 720/5 (yes, only 5 Mbps upload). They even sent a tech out to check signal levels and everything was fine.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. There is also the option of using their Xfi App for activating modems;I need to activate my new Xfinity gateway but I don't have any way to download the Xfinity app. Past posts don't show any solutions either. The link on the activation page eventually routes you back to the same page but the link is now gone. ... We can definitely assist with activating a modem if you're having challenges getting the Xfinity ...Two other options that come to mind: take the modem to your nearest Xfinity store and see if they can help you there, or try contacting Arris Customer Service. My guess is Arris will say you need to speak with Comcast. ... (Best Buy or Xfinity store) and have CC activate the new modem on your line. 0. 0. U. user_b9436e. New Contributor ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...For 24 months, 0% APR. Full price: $799.99. Get up to $799.99 off with qualifying trade-in. Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get up to $830 off an eligible 5G phone with trade-in.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Hi! I tried setting up my Xfinity gateway and followed the included instructions. The gateway continues to flash a yellow/orange color and when I attempt to do the last step which is connecting the internet (using the only coax outlet in the apartment that's located in my roommate's room), it doesn't work out and tells me to contact support.Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone's camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ...Comcast_PeterB. @user_d9f938 You will want to give our Business Account Specialists a call at (800) 391-3000 to add/activate your own modem. Thank you. Where on the comcast business page do I go to register/activate my own modem?It doesn't let me enter in anything for the new modem. It just brings up options for changing wifi settings in the xfinity gateway. So in other words, comcast is locking me in, forcing me against my will, to rent and use their xfinity gateway.I install Cable Modems with my job (along with routers, etc.) I prefer to activate the new modem via a web browser as opposed to having my client download the Xfinity app to activate. Historically activating via my computer and the web has worked well but as of late it fails quite a bit. This forces the app procedure.how to install the Xfinity XB7 modem 1 gigabit modem. This was my experience upgrading my Xfinity XB6 modem to the XB7 modem at home using the app. It went e...Post modem levels and logs. Start by accessing your Arris surfboard cable modem by opening your web browser and using the IP address of 192.168.100.1 (This address is also used for older Surfboards as well!) I recently switched from an Arris SB6141 to an Arris S33. My plan was upgraded from 100mbps to 1gbps at the same time.So it appears that in order to get into bridge mode I have to. Factory reset the modem. Establish a DHCP-mediated connection to the modem (i.e. the Linux box gets a 10.0.0.x address) Login to the admin page. Enable bridge mode; the Linux box automatically gets a new routable IP address. DO NOT power-cycle the modem.Tuesday, January 5th, 2021 6:00 PM. Closed. Unable to activate either Motorola MB8600 or Arris SB8200 modems. I currently use an Arris SB6190 modem which works fine and delivers over 200 mbps. I purchased an Arris SB8200 and attempted to activate it through the Xfinity app. I followed the process on the app and eventually the response was that ...Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.Nov 25, 2023 ... We walk you through the important information you need to know before activating your new ... How to Setup and Activate Xfinity xFi Gateway Modem ...Hello, @user_9e8c65. Thank you for reaching out over our Community Forums. You can find all the different ways to return Xfinity equipment outlined in this article: How To Return Your Xfinity Equipment . If you need assistance in activating the modem, take a look at this article: How To Activate Your Xfinity Internet and Voice …EG. @user_obskr1. Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.A fully functional DOCSIS modem gives the cable operator the ability reset, read status, and configure the modem. And my modem looked like it was working. I couldn't even read status of my modem. All I got from the Troubleshoot link was "We're having trouble finding a signal". So I decided to try "Chat with Xfinity", a fully automated help program.To set up the router to bridge mode, follow these steps: Connect the Xfinity router and the Orbi using an Ethernet cable. Connect a device to Xfinity network and on its web browser URL search bar, type https://10.0.0.1. The search will direct you to the Xfinity portal. Here, you can log in with your credentials, including password and username.Click the "Peer to peer chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Click the "New message" (pencil and paper) icon . The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of ...For 24 months, 0% APR. Full price: $799.99. Get up to $799.99 off with qualifying trade-in. Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get up to $830 off an eligible 5G phone with trade-in.Tap the account icon in the top left of your screen. Under the Devices section, tap Activate Xfinity Gateway or Modem. Tap Your Own Modem. Follow the on-screen instructions to activate your NETGEAR device. Confirm that your NETGEAR device shows online on the Xfinity app dashboard. Launch the Nighthawk or Orbi app.Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1.Oct 14, 2022 · The CM-MAC code is the 12-digit attached to your modem or Xfinity gateway. With the details handy, contact an Xfinity technical support person at 800-934-6489. The tech support person will request for certain details from you to complete the activation process. The voice activation process takes 5 to 10 minutes to complete.There you will find community authored articles that are verified as providing the best information on the subject. Check back regularly, there are new Xfinity Knowledge Base articles created every day. If you cannot find an existing post that is similar to your question or an Xfinity Knowledge Base article, feel free to post your question.After talking to an Xfinity representative on the phone for an hour, they were unable to add my new Hitron CODA56 modem to my account. I had to switch back to my old modem. Can someone help me activate my new modem so I can access Next Generation speeds (which are available to my account). Thank you for your time. There is a delay happening at ...Adding a second modem/router. This may be a simple question but I didn't see an obvious answer when I searched for one. The cable jacks in my house are on one end of the house or the other on separate floors. I have the Xfinity supplied modem/router in my office on one end of the house but I would like a better signal in my media room in the ...Tell them that you've just installed your own modem and that you want to give them your new MAC address so that they can activate service to it. Don't get frustrated if the service rep has to go through their pre-written list for the process, even if you have to, you are now on a path that can get you to where you are trying to go without ...Then try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.The new modem is a ARRIS SURFboard Cable Modem SB8200, that I purchased from ARRIS. I guess the Xfinity representative helping me will need to communicate with me on my landline, since when I unplug the modem I am using now, I won't be able to use the internet until the new modem is activated.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Power it up: Plug the power cord into an electrical outlet and your modem. Wait for the power light to turn solid, which might take a few minutes. Activate …Before you start the self-activation process, make sure to collect your account number, account phone number, and login information (your email address or user name and password). To activate your Internet connection with Comcast XFINITY's self-activation process: Close all web browsers. Launch a web browser. You are redirected to the XFINITY self-activation page. If you are not redirected ...Make sure you are signed in with your Xfinity credentials. 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears.Welcome to Xfinity! Download the Xfinity app on your mobile phone to activate your internet in minutes. Make sure your phone is on your cellular network and click the appropriate link below to get started. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. here. to begin. Xfinity Activation.If you'd prefer a new number, select I want a new number. You'll get your new number once activation is done, and we'll also include it in an email confirming your phone is active. Activate your SIM. This is where the magic happens. After you select Activate, we'll start the behind-the-scenes work of switching you over to Xfinity Mobile. If all ...Seriously frustrating experience activating my own new net gear ... This exact thing happened last time I got a new modem so I called. First it took about 30 mins to get through the ridiculous phone system that ... There was no technical issue it was all with what was put in the system on Xfinity’s part. Perhaps it can be made ...TL;DR: To activate your new Xfinity modem, connect it to your cable outlet, power it up, and use the Xfinity app or online activation page. For manual activation, call Xfinity customer service. Ensure all lights on the modem are operational before starting the setup process. Scroll down to get a detailed answer.Hi, as described by others I'm unable to activate my modem despite logging in successfully. It always takes me to a "sorry, we're having trouble" landing page with a phone number that say far hasn't proven helpful. Any help you can lend would be greatly appreciated!Then you have to power cycle everything. turn off or unplug modem/router-personal router- computer. Then first turn on the Comcast modem/router gateway, then personal router(if you use one) then your computer. Note: If you are using a personal router, your Comcast modem/router gateway must be in bridge mode, usually they do it automatically.Note: If you're a new Xfinity Internet customer, you'll be able to access xFi once your xFi Gateway is activated. If you're an existing Xfinity Internet customer with an eligible Xfinity Gateway, you can log in to the Xfinity app and start using xFi as soon as you're ready to get started. EligibilityXfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.UCI can work as a cable modem to any network deployment. We recommend using a UniFi Cloud Gateway, such as a Dream Machine, as your gateway/firewall. Simply connect the RJ45 port on UCI to the RJ45 WAN port on a Cloud Gateway. If the UCI is physically connected but no internet is detected, it will show this screen on its liquid crystal module ...Feb 28, 2017 ... Comments93 · Quick Review Arris SB8200 Cable Modem (upgrade from SB6190) with xfinity comcast · DOCSIS Explained - Do You Need a New Modem? · ...4. Activate your new modem. At this point, most internet providers will require you to activate the new device using the information you collected in step 1. Some may require you to call them, others to visit an online activation page. Find your ISP below and activate your new modem device:On the Internet Equipment page, you can choose Activate the pre-installed xFi Gateway or Use your own modem. You can also Add xFi Complete to your account ...Nov 25, 2023 ... We walk you through the important information you need to know before activating your new ... How to Setup and Activate Xfinity xFi Gateway Modem ...Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Calling or chatting with Comcast/Xfinity takes what should take 10 seconds and turns it into a 30+ minute waste of time. I'm having some trouble getting my router to work nicely with a new modem, and the new modem is not giving the speed it should so I need to do a little troubleshooting which I can do on my own, but if done through an …Self-installation is quick and easy. In just a few simple steps you'll be set up and enjoying your new Modem. This video will take you through the self-insta...Troubleshooting Steps: rebooted router with splitter in place. changed splitter with two phone cables. plugged phone cable that energized phone jacks directly into modem, would get a breif dial tone, then fast busy, then nothing. plugged phone cable from office phone directly into modem worked.After your modem is up and running, you'll need to activate your service using the My CenturyLink app and the Install My New Modem section, or by plugging a computer into the modem and typing http ...Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.No matter which service(s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service(s) all ...Yesterday I signed up for new Xfinity home internet service, and they said I had to download their mobile app in order to change my router settings. ... Netgear Nighthawk R6700v2 router can't connect to the Internet via a Comcast/Xfinity cable modem. 0. Netgear CAX80 router/gateway blocking MMS messaging on mobile device. Hot Network QuestionsI just installed the new XB7 gateway. The install went smoothly with one exception. My Dell Laptop running Windows 10 cannot see the SSID of the new gateway. The laptop shows all of the neighbor's WiFi access points in the available WiFi list but the new XB7 gateway doesn't appear. All of the other WiFi devices in my home (iPhones, …Sign in to the Paramount+ app. Press the xfinity button on your remote. Go to the Apps menu on the X1, Xumo Stream Box, or Flex Home screen and select Paramount+. Note: You can also say "Paramount+" into your Xfinity Voice Remote to open the app. When you access the app for the first time, you'll need to select Sign In.By Xfinity. Starting at. $. 119. 00. Our most powerful WiFi Boost Pod yet. A WiFi Boost Pod works with our Xfinity Gateway to extend your WiFi network, and help eliminate deadspots for more consistent coverage to keep you seamlessly connected throughout your home. Now enhanced for better performance and 2x faster speeds than our last generation.Wi-Fi Warriors. 147 replies. 1 year ago. The SB8200 doesn’t have Wi-Fi, it’s just a cable modem. If you’re using SURFboard Central app, you’ll have to select SB8200 model for the correct guided assistance for modem activation and registration. Current Setup: Xfinity > S33 > mAX W161. Like. Z. Zipwiz.Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...Keep connected during outages with unlimited cellular data and a 4-hour battery backup. Get Storm-Ready WiFi to stay online for just $7/mo for 36 mos or a one-time payment of $252. Xfinity Internet required. Restrictions apply. Only available in areas within range of applicable 4G LTE cellular signal. See pricing & other info for details.Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.It may take up to 10 minutes before you can connect to the Internet. Test the Internet connection by rebooting the computer and browse to https://www.surfboard.com. If issues arise when activating the modem on the self-activation site, call Xfinity customer support for further assistance and provide the following information: Modem Manufacturer1-800-266-2278 appears to be a secondary Xfinity customer service number. Although this number isn't the same as Xfinity's standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, it's still the same type of help. With both numbers, the recordings and automated menus are exactly the same.Nov 22, 2023 · Activation said it was successful, but I have had downloads randomly interrupted at times and noticed devices around the house randomly disconnecting & connecting to wifi since activating. Prior modem (Arris T25) was working great and these issues were not happening. Have tried rebooting modem and router multiple times to no avail.. Activate your service. Once you're connected, visit XfinityIn today’s digital age, having a reliable and fast user_noname provided great links for activating your modem, as for how changing a Xfinity Gateway modem out for a modem you own will affect your account, if you are a Xfi Complete member you would no longer qualify as you must have a Xfinity Gateway modem. Xfi Complete includes your modem rental ($15 value) and unlimited data ($30 value).Activation said it was successful, but I have had downloads randomly interrupted at times and noticed devices around the house randomly disconnecting & connecting to wifi since activating. Prior modem (Arris T25) was working great and these issues were not happening. Have tried rebooting modem and router multiple times to no avail. That is their device activation line. If tha Jan 17, 2021 · Connecting your own cable modem to Xfinity Comcast tutorial. Install your own modem router, I'm installing a Netgear C7000v2, the procedure will be the same...Find out how to activate your phone and complete the switch to Xfinity Mobile. Xfinity For full functionality of this site it is necessary to enable JavaScript. That is a great question! If the modem is still connected to th...
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