Looks like something went wrong. Your information was not submitted.2. Refund for cancelled account + Refund for returned equipment (Email + chat with the Xfinity assistant are below) Recently moving from CA to GA, two of Xfinity live agents confirmed that I could use my existing equipment in different states, but it didn't work. I cancelled the Cali account and opened a new one for Georgia.Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.via the company's websitechat with an agent. There's a. cancellation form. you can fill out instead if you're not in a rush (the company will call you to confirm the request), or you can simply ...May 3, 2022 · Hi, @jesse.l01, thanks for reaching out to our forum with those on-point gift card questions. Your card will expire after 180-days from the date it was issued. This is a great FAQ that Xfinity put together to help our customers with some other common questions. You can also check the available balance here.Cancelled service and returned all equipment to Xfinity store in April and have credit balance bill for the past 3 months. I want a refund of the credit balance and Comcast is not sending it. The c...Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.I disconnected my services back in November. There is a $270 credit on my account (I can see it when I log in!), but there's no way for me to request a refund from it within the website UI. When I tried to ask in the live chat, the agent says they can see my disconnect, but that there is no credit on my account.Everyone loves events, and when you get tickets to a concert, play, festival or sporting event, you can already feel the anticipation and excitement. Ticketmaster is one of the lar...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Sep 9, 2023 · Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...You can reach them through the following methods: SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968. Chat: https://comca.st/3h7exYD. They will be able to provide you with the timeframe on when you will be able to receive your gift card. I am an Official Xfinity Employee.Scammers promise refund to con you into giving up your credit card information. Updated: 6:26 PM EDT Apr 6, 2023. Infinite Scroll Enabled. Brian Roche. Anchor. Scammers like to use business names ...May 3, 2022 · Hi, @jesse.l01, thanks for reaching out to our forum with those on-point gift card questions. Your card will expire after 180-days from the date it was issued. This is a great FAQ that Xfinity put together to help our customers with some other common questions. You can also check the available balance here.Called back today and was told that "no that wasnt true, our refund team will take up to two weeks to send the email" just to select how i would like to receive the $60 that your company overdrafted my card for. Ive taken more time off work to be on the phone with xfinity "help" than that $60 is worth.Learn how to rent or purchase On Demand content using the Xfinity Stream app.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check.Click the direct message icon o. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.I have been owed $20.00 since April and have not received my refund. Xfinity 3rd party said they sent a card with refund but I still event seen card or money now they are saying its closed. I was charged twice for my internet and spoke to several people about how I want it refunded on my card. No credits… every one of them said it will be put back on my card. It’s been months later nothing.Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.Please try sending us a private message using the following instructions: 1. In the top right corner, you'll see a little chat icon. Click this "the direct message" icon or follow https://comca.st/33K74s5. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there.Learn how to check the balance on your Xfinity Visa gift card online or by phone. See answers from official Xfinity employees and other users on the Xfinity Community Forum.Restrictions apply. Xfinity WiFi hotspots only available in Xfinity's service territory. Xfinity Internet and Xfinity Mobile customers access to Xfinity ...This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Apr 8, 2024 · From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps for completing a phone return. Drop off the box at a FedEx Office shipping center within seven days to ensure we ...From the sounds of it, it would appear our Xfinity Mobile representatives were able to get a refund and offer a promotion with a better Visa gift card included. We would love to check back with you on the 19th to make sure this mobile issue is fully resolved.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary . Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 . Click the "New message" (pencil and paper) icon . The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears.Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner's name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.Learn how to check the balance on your Xfinity Visa gift card online or by phone. See answers from official Xfinity employees and other users on the Xfinity Community Forum.Under normal circumstances, if a double payment causes your account to have a negative balance (credit), the extra payment can be refunded back to your payment card within 3-5 days, depending on how quickly your bank processes refund requests.Nov 26, 2021 · Once it gets closer to that time, you can use the following link to track the progress of your cards. Then, simply keep an eye out on the mailbox for a nondescript envelope with your cards inside! Here's that link for you to check the status of your gift cards: https://comca.st/317qd9i. 2.Card payments can only be refunded back to the original card. If approved, your refund will typically be deposited within three business days from approval date. Prepaid card / Paper Check. Refund can only be mailed to the account holder. If approved, your refund will typically arrive within 10 business days by USPS ground mail from approval date.The phone was received back by Xfinity around February 8th. Despite repeated phone calls and assurances my card would be credited, I still haven't received a refund in the amount of $124.99. That's not a lot of money, but it's MY money. I checked my account today, and it's still not there.The $258 credit in my account needs to go back on my credit card today. It is clear xfinity is drawing this out and lying about time frames. If there were a refund "on the way" then why couldn't 4 people accurately tell me the same thing? ... Exactly as u/humanoid-jed said in their comment - xfinity/comcast drags these refunds out bc they ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Not wanting to the the $110 I continued to pay make payment even though it not being used. It was not used for 60 days (two billing cycles)I figured I'll look at the issue once the tenant moves out. Well how about card was charged $137 and $34 two days apart. I called Comcast to understand what this billing is about.I spoke with Jessa on 7/28/23 for 35 minutes about Xfinity owing me a refund. The phone call confirmation # is 1001662490162090. I canceled all service with Xfinity/Comcast on 4/4/23. My advance monthly payment of $226.77 for 4/12/23 thru 5/11/23 was deducted from my bank account on 4/4/23. I no longer had service during that month.Nov 30, 2023 · Hi, I lost my $100 gift debit card, what is the process to issue gift card? If you lost your card you might try looking all over for it. Hopefully you didn't throw it away. As a general rule, if you lose or don't activate the card it can't be replaced. If there was a balance left on it and the card expires you're out of luck there, too.Sep 15, 2021 · In case you need the steps: Click "Sign In" if necessary. Click the "Peer to peer chat" icon or https://comca.st/32r1cqt. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there. - As you are typing a drop-down list appears.At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...8 months ago. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive.I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.You can contact Xfinity (Comcast) customer support at 1-800-934-6489 or visiting their support site. Learn how to manage your Netflix subscription if it is billed through Comcast Xfinity.This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks and sent to the address that the last ...xfinity promotion- $300 visa reward card for new internet and mobile customer. I'm trying to confirmation regarding a $300 visa card I should be eligible for from the Hello 2022 sale. I was a new customer and signed up for service on 12/21. However, I didn't activate the internet for a few days due to an issue with the previous customer at the ...Click "Sign In" if necessary. Click the "Direct Message" icon. or Direct Messaging. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Just recently joined Xfinity Cable (beginning of September). The service is now finally setup and wanted to take up the $300 gift card offer to add services from Xfinity Mobile. Customer service is saying that the offer with Xfinity Mobile does not exist. Please help as this is one of the reasons I signed up.refund. Hi, I opened a Xfinity account for internet. On the day I picked up the device, a Xfinity assistant in the shop recommended to change my mobile plan from AT&T to Xfinity. I told him that I need to think about it and also discuss that with my roommate. He gave me a Xfinity sim card and said the card would not activated unless I activated it.If Comcast's Xfinity Stream outage just before Sunday's NFL kickoff was enough to send you over the edge, there's good news 1877(698)-1665…Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.If your Disney+ subscription appears on your Xfinity bill, you can change to a new plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change > next to your current Subscription plan. Follow the prompts to choose your new plan.At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...Refund. I canceled my service on June 5th. I was suppose to receive a refund of 82.33 but I still have not gotten it. I have been calling for weeks trying to get the situation resolved. I was told by multiple representatives that my refund would me mailed, because my bank account and card associated with the service has been closed.Learn how to set up or turn off automatic payments from your account online.I have on my bank statement a mis-charge from Comcast Atlanta, where as I have only ever had service in Washington state. I have called multiple times requesting a refund, I have been told I'm getting a refund, and I have an email confirmation saying that I have a refund request pending, but it's been more than a month and I still haven't had my card charge returned.refund status. Not Delivered. Tap to Retry.someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn’t go through. Contacted Xfinity to …Called back today and was told that "no that wasnt true, our refund team will take up to two weeks to send the email" just to select how i would like to receive the $60 that your company overdrafted my card for. Ive taken more time off work to be on the phone with xfinity "help" than that $60 is worth.... card, or U.S. passport), then accept the terms ... For additional information regarding this process including refunds, please refer to Account change request ...Thanks for posting on the forums! You can count on us for help with residential accounts, and service, anytime. For security with Xfinity Mobile accounts, devices and billing, please call or text 1 (888) 936-4968 to reach our secure Mobile team.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.1. The refund was credited to the credit card on file - I never received a credit to my credit card 2. Another person told me that Xfinity send a check to the address on file. The address is correct, but I never received a check. 3. Another person told me that a pre-paid credit card was send to the address on file but that also was never received.Charged twice and would like a refund. Solved. As the title says, I had an automatic payment coming up but decided to pay a little ahead of time manually which resulted to being charged twice as the automatic payment also went through which led to now having credit on my account which I don't want and wanted to request a refund on one of the ...Not Getting my Promised Refund. I was double charged for the same account for 5 months despite me contacting customer service multiple times and being told every time it was fixed. I'm owed about $400 in credit and every time I talk to someone they promise it is fixed and will be applied but it never is. This has happened 7 times now and I'm at ...I need to talk to someone about getting a refund of the money I sent Comcast attempting to obtain this offer. ... If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam.Scroll down and click Comcast Business Mobile. Select Devices. Select the phone you want to return. If your phone is within the return-eligibility window, there will be an "Replace your device" button in this section. Select that button and follow the steps for completing a phone return. Your phone must be received within 20 days of initiating ...XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner's name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.2. Refund for cancelled account + Refund for returned equipment (Email + chat with the Xfinity assistant are below) Recently moving from CA to GA, two of Xfinity live agents confirmed that I could use my existing equipment in different states, but it didn't work. I cancelled the Cali account and opened a new one for Georgia.If the card does allow for refunds, it can take 2-4 weeks to see the refund credited back onto a gift card (usually a lot sooner though). I would call the 800 number on the gift card and inquire to get a better accuracy of what to expect. If they state that a refund cannot be provided to the card, I would then reach out to Amazon or that vendor ...Refunds and billing history with closed accounts. I spoke with a few reps on the phone. Two weeks ago. You deducted a payment from my bank account on 10/18 due to autopsy. I was told that I would receive a refund in 2 days. It's been 10 and nothing. I've also asked for billing history.Click the button for creating a new account. On the NEXT screen that appears, there is again an option to log into an existing account. This is where you can enter your email and connect your 2nd device. Hope that helps. 1. RabbitInUrAnus. • 1 yr. ago.With a payment being processed and account closed, a refund will be processed to the last payment method used if there is a credit balance remaining. Please let us know if you have any additional concerns or questions regarding the account, billing, and services. We are available 24/7 and always happy to assist.Being billed after cancellation. I cancelled my Xfinity service on September 1st and paid my last bill. Last month Comcast called me saying that I had another bill. Actually I have aready paid twice when I cancelled my plan and talked with an agent to make sure I paid all the bill. After chatting with several agents, no one could tell what …Refund. I paid 105.00. ... icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. ... "Personal Information"] bill for 105.oo then he shut off services I'm looking for my money back on my card my name is [Edited: "Personal ...First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.Article | Comcast Business SupportPaper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.Xfinity Coupons are special credits to your account that can be redeemed for an Xfinity On Demand rental or purchase, or as a credit to your monthly bill. Learn how to register an Xfinity Coupon and check your remaining balance. Note: Xfinity Coupons are only available in select areas at this time and are provided for a variety of reasons.Our team can most definitely take a further look at this issue. To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.. Use it as quickly as possible so the card doesClick the "New message" (pencil The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who don't have internet service, it is also available by phone. What is the benefit of the Xfinity Incentive Tracker?Is XfinityRefunds Dot Com legit? Could it be a scam? Should you use this website to check your prepaid digital token card with refunds and bonuses? I investi... Xfinity Refunds Review: Is Xfinityrefunds.com Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from.Sep 6, 2022 · Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50. My Xfinity mobile app showed that my bill was past due, so I went a...
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