Hello, I have read through the forum and I am still unable to find my answers. I have a droid phone and so do my children, none of our messages show up in the call log, and many others are missing as well. I have record of my conversations with others who are apple and droid users, but can find no r...I haven't been able to confirm this fixes the issue in the native messages app. Based on everything I read, it may either be a bug with the messages app in iOS 14.1 or related to integrated messaging being disabled. Lots of people reporting the issue from t-mobile and at&t as well, so I suspect it's iOS. 1 Like.Group text messages are MMS, just like picture messages. They are not supported by WiFi, and in some cases you may need to turn WiFi off for them to come through. MichelleH_VZW. Follow us on Twitter @VZWSupport. If my response answered your question please click the "Correct Answer" button under my response.Master - Level 1. 07-02-2010 06:01 AM. Verizon keeps text messages on file for 10 days or 240 hours. Once this period has occured the messages are deleted from our system and are no longer available. (Taken from Zrock02 here)The online bill detail should show all calls made from all devices - if you are referring to a bill not yet generated, sometimes those details take a few days to show up, especially if the calls were made in extended service or roaming areas. Those calls among the phones on your account will show up sooner online than those made outside your ...I never saved or deleted my texts; they just aren't there. Is there any way to get them back? Can I go to a Verizon store and have them print themThe core of the issue seems to be that devices are arbitrarily marked as lacking support for Integrated Messaging, even if they worked perfectly fine with it before. Shortly after you start using Integrated Messaging (e.g. in the Verizon Messages web app), the system will check if the device on your account supports Integrated Messaging.01-01-2022 11:27 AM. For the last 24hrs I'm not receiving all the text messages in my group texts. Some messages come in but not all. It's not one group in particular and it's not one person in particular. My husband is part of one of the groups and showed my the group text on his phone and I didn't get some of the messages in the group like he ...Specialist - Level 1. 02-23-2011 04:48 PM. After careful review, I learned this is an issue known to HTC who are in the process of creating a fix which would be pushed directly to your phone once completed. I apologize as I have no timeframe or additional information regarding these messages being deleted.If you need to record or retrieve text messages history on your phone, read this post to get text message records from your cell phone provider, backup, etc. ... so you can't get the content of the text messages, only the logs. Verizon. If you're using Verizon, here's how you can get the text logs: Log in to My Verizon using your account ...08-10-2022 06:19 PM. Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. When I try to delete texts, my phone says they've been deleted-but they're still there!vzw_customer_support. Customer Service Rep. 11-18-2023 05:39 AM. Making sure you're able to get those 2 factor authentication texts from your bank so you can make changes to your account is very convenient and we want you to have access to them. We're going to send you a Private Note so we can help you.Text messaging is how I keep connected and I am sure you feel the same kristen26 . Just so that we are on the same page, are all of these missing messages iMessages or regular text messages? RosanneM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the Correct Answer button under my response.To send text messages over WiFi with Verizon, you need to download and install the Verizon Message+ app from your app store. Once installed, you can log in with your Verizon account credentials, and the app will guide you through the setup process. 4.Jessi1987, viewing your messages even without the phone in hand can be very important and we want to make that both possible and easy for you. If you have a smartphone, download the Verizon Messages application. Once downloaded, log into your account, place the mouse over the My Plan & Service near the top of the page and click send a message.Samsung S7, all texts arrive. However, on my laptop (HP Pavilion running Windows 10) some texts are missing. The same texts are missing regardless of whether I use the Messages+ or Messages Apps, or the browser-based version (using Chrome). Very annoying....Thanks in advance for any assistance you can provide. 02-02-2014 08:55 AM. I'll help you find it singletk! Once you're signed into your account, if you hover over My Verizon at the top of the page, My Messaging will be one of the main links. Select Send a Message under that to show your Messages.1 Solution. DaisyP_VZW. Verizon Employee. 06-09-2011 05:03 PM. Hello, Thanks Minniehaha for your response. Additionally, I would like to add in order for you to retrieve text message content you would need a search warrant. Text messages are retained approximately 3-5 days but never more than 10 days.You can see the text logs (time sent/received, but not actual message content) on your MyVerizon account; the information for the current billing cycle is under Current Usage and previous usage is under View My Bill, then use the drop-down for the appropriate billing cycle (text logs are maintained for the past 90 days).Oct 25, 2018 · The great news is that customers who sign in to the My Verizon Web or desktop app are able to view, send, receive and print messages. You can access the messages from tablets, computers and even the cellphone. Messages start syncing on the day you sign up for the Integrated Messaging service. Any messages you sent before you signed up for the ...I unsubscribed from Messages Plus on Verizon. My Verizon line is still completely active. I can make and receive calls on it as well as texts. Most texts and calls actually go to my Verizon line. Only texts and calls that go to my ATT line are those from ATT customers. Please set me up with Advanced Technical Support to help finish this port.If so, if texting another iPhone, the message is sent through iMessage and not text message and goes through Apple not Verizon. You can turn iMessages off in settings if you want. View solution in original postApp inactive, Internet off: does not receive texts until Internet connected Basically, it seems that if the Verizon Messages app has gone inactive from a period of disuse (or, during my experimentation, from force stopping it), incoming text messages are treated almost like MMS, for which Internet (Wifi or data) is required to load.01-21-2024 10:19 AM. Have used message + app for years on my Verizon phones. As of a few days ago, Jan 18, 24, I stopped receiving almost all text messages. I seem to be able to send texts. The only messages I have received thru the app have been screenshots or photos. I've tried restarting my phone a few times and turning it off for an hour ...Check network status. Let's check if there are any issues in your area.Verizon users can check their text messages on the Verizon Wireless website. This site is distinct from the residential or business sections of Verizon webpages. Users logging in f...Customer Service Rep. 08-19-2023 10:22 AM. Hello! You have great questions. Call Activity usually appears on the phone app of your device which includes all calls (missed, outgoing, and incoming) calls. The Call Log is usually included in your monthly bill which has all calls made (outgoing and incoming with a specific amount of minutes) made ...App inactive, Internet off: does not receive texts until Internet connected Basically, it seems that if the Verizon Messages app has gone inactive from a period of disuse (or, during my experimentation, from force stopping it), incoming text messages are treated almost like MMS, for which Internet (Wifi or data) is required to load.Why is the time zone off on my text message log in my verizon. ken7338. Enthusiast - Level 1. 05-15-2012 04:09 PM. The times of the messages in the the usage logsd are 3 hours off. Not Hawaii time zone, how do I fix this.11-02-2017 08:09 PM. I've been trying to transfer texts from my old Z Force to my new Z (2) Force for the last week. I've tried Verizon Content Transfer, SMS Backup & Restore and I've tried saving texts directly from within Verizon Messages on the old phone and restoring them in the new phone. I have over a year's worth of texts.Please keep in mind; the text message content is stored on our server for 3-5 days before being deleted. Once it is deleted, it cannot be retrieved. If this information is needed for litigation purposes, please have your attorney contact us directly at 1-800-922-0204.To record, edit and send a video from Verizon Messages (Message+): From the main Conversations screen, select the contact you want to text. Tap the + icon in the bottom-left corner. Tap Camera. Tap PHOTO. Touch and hold the Camera icon to start recording. Lift your finger off the Camera icon to stop recording.1. Restart Your Device. To fix Verizon not receiving text messages you could try to restart your device which is a one of the best and quick ways to fix. To do so, hold down the power button and restart your device, but give your phone a little time to completely reboot before you have someone send you a text to see if it works.The great news is that customers who sign in to the My Verizon Web or desktop app are able to view, send, receive and print messages. You can access the messages from tablets, computers and even the cellphone. Messages start syncing on the day you sign up for the Integrated Messaging service. Any messages you sent before you signed up for the ...1 Solution. DaisyP_VZW. Verizon Employee. 06-09-2011 05:03 PM. Hello, Thanks Minniehaha for your response. Additionally, I would like to add in order for you to retrieve text message content you would need a search warrant. Text messages are retained approximately 3-5 days but never more than 10 days.I texted someone last night. This morning I loaded Verizon Messages and the text string was there. I saw it come up. An hour later that message was missing. Even more strange there are no other historical messages for that person either. It seems to be related to this one phone number. Every one else I text has their strings still in tact.What make/model devices/messaging apps are the missing messages from? It could be the integrated messaging sync'ing issue raising it's glaring head for you that has been festering for the last year. There are numerous threads regarding this issue however with no resolution from Verizon Messaging Team, the threads have pretty much gone into ...Shadyladysd, dealing with service issues can be frustrating, especially if you are encountering My Verizon call/text log issues. Verizon is here to help. We sent you a Private Message, please review at your earliest convenience. I used to be able to log on and choose a number on my account and see current calls or texts.I understand your concerns with ensuring you are able to successfully receive texts messages using the Verizon Messages PC app on your computer. Please allow me to help. In order for your texts to properly sync to your tablet or computer, your line must be subscribed to Integrated Messaging service.For those who text via VZW website be aware that the text via website service is apparently going away on 12/11/2023. Since I cannot figure out how to attach a screenshot here I am copying in the text of the message that popped up on VZW website. The ability to send and receive text messages in Verizon's website will be discontinued on 12/11/23.Change device. Next Step. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. This online tool will help you identify and resolve problems with your TCL FLIP Pro. Get online technical support and help with common issues.I just got a new S22 yesterday and I am not liking this phone at all. I have 2 major problems that I can't figure out how to solve. **I am missing some text messages in a group thread** I see in the upper part of my phone that I have a message that has come in so I know it came.An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one …MY Verizon> MyPlan & Services> Send a Message. WEB APP Screen Guides: Main Menu - includes Settings, Manage and Import contact, Sign in and out. Conversation Menu: View media shared between contacts, Print, Export and Remove messages. WEB APP: Messages are saved on the server for ONLY 90 days.Here's how to find your talk, text and data usage: Sign in to the My Verizon website (not app). Visit the My Usage page. Scroll to View previous usage. From the previous usage …Customer Service Rep. 09-26-2019 05:37 AM. Sorry to hear about the missing text messages, Tls3915. That is certainly odd and we are happy to help figure this out. How is your phone backed up exactly? For example, is it backed up to a cloud service such as Verizon Cloud or a computer?In today’s digital age, businesses are constantly looking for effective ways to reach out to their customers and engage with them on a personal level. One such method that has prov...Verizon Text online web app not working. 07-28-2020 08:21 AM. In the past as off two weeks ago I was able to access verizons web app that would allow me to access to view and send text messages online while at work. However I log in this week to see that verizon is advertising its desktop app. Im an not downloading the desktop app.Most of the people who are missing SMS messages are not seeing them in group chats, but there are reports of some standalone messages not getting delivered. ... Running iOS 14.1 on Verizon. I ...He can receive a text from me but I can't receive any from him. When we are in a group text, it appears I receive his texts. Recently happened to another friend of mine. Both have iPhone 5 and are with AT&T for service. I recently was in a group text with him, but didn't receive any of his texts. In that group text, I believe everyone had ...Solution 1: Clearing Cache. In this step, we will be clearing the cached data for some applications which are integral to the working of the message+ app. In order to do that: Drag down the notifications panel and click on the “ Settings ” cog. Clicking on the settings button. Scroll down and select the “ Apps ” option.09-17-2017 03:14 PM. I have a moto z force droid and I'm using Message+ 6.4.42. Within the last month pictures started disappearing from text messages intermittently. If text is attached to the picture or in the message, the text is still there. Now it happens all the time, and the photos disappear within a day or so of receipt.May 3, 2023 · Customer Service Rep. 05-03-2023 07:02 AM. You have a great question, and we'd love to help. To better assist you, tell us a little more. Are you looking for those logs under the Account Owner or Account Manager profile? ~Maria. 0 Likes. Reply. Post Reply.Apr 16, 2017 · First, stop using your phone in case of data overwritten. Then find a phone data recovery tool to help you get disappeared text messages back. 04-16-2017 09:37 AM. If you're using Verizon's Message+ app, you can try opening the menu (the three lines on the top-left in the app) and selecting Restore Messages.Scroll down and select the " Apps " option. Click on the " Default Messaging " app and select the " Storage " option. Select the " Clear Cache" button to clean out the cached data. Repeat this process for the "Messaging+", " Phone (dialer) ", and " Contacts " applications. Check to see if the issue persists.Whoever is the account owner needs to contact Verizon Customer cervice (800-922-0204) and ensure that texting is provisioned properly for that line. Correct answer: I bought my step-daughter a samsung intensity II blue. She can make calls and receive them but as of midday yesterday she can no.Text messaging content can only be obtained via a search warrant. Please keep in mind that the text message content isretained for a limited time (up to ten (10) days (240 hours) from the date/time received at the message center). After that, themessage content is deleted from our message center server and cannot be retrieved.Watch this video to learn how to restore and access text messages to your Android device that were previously backed up to Verizon ... Business Log in; Choose your cart. Mobile solutions; Home solutions; Close. 1-833-VERIZON ... This video will assist in restoring text messages previously backed up to Verizon Cloud so you can access them on ...I've set the "Cloud" app to back up text messages, but how do I see them? I've somehow lost a text and would like to know if it's on the cloud. I tried restoring from the Messaging app but nothing changes. I know I didn't delete it (it was important, and I couldn't have "accidentally" walked through the several steps it takes to delete a message).message app icon not showing # of new text messages. 08-29-2017 10:27 AM. I just updated my operating system this am (8/29/2017) on my moto droid z force. I use the verizon messaging app, and when i get new text messages, I receive a notification in the notification bar, but the actual app icon does not show any new messages.I unsubscribed from Messages Plus on Verizon. My Verizon line is still completely active. I can make and receive calls on it as well as texts. Most texts and calls actually go to my Verizon line. Only texts and calls that go to my ATT line are those from ATT customers. Please set me up with Advanced Technical Support to help finish this port.04-05-2019 06:18 PM. Trying to review the text message history on our bill and it is confusing me. Some messages show whether it was incoming or outgoing and show the phone number. Some messages do not show a phone number. My husband and I are on the same account and there is no log of texts between the two of us.Verizon Messages. Deleted texts keep reappearing. More Options. ***Announcement: Early next week, we'll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You'll still be able to visit the Communities and browse ...Jul 27, 2022 · 1. Restart Your Device. To fix Verizon not receiving text messages you could try to restart your device which is a one of the best and quick ways to fix. To do so, hold down the power button and restart your device, but give your phone a little time to completely reboot before you have someone send you a text to see if it works.Verizon should reimburse me for paying for an almost useless Cloud backup service. Verizon should fix this ridiculous limitation with the Cloud backup of text messages. Verizon should look into why my messages were deleted, I'm almost certain it was some glitch in the app which means it will happen again and to other people.Jul 14, 2016 · If you are an iPhone user texting another iPhone user via iMessages the message log will not be viewable via My Verizon. This happens because iMessages are sent via Apple servers. Is this the situation you are faced with?Re: Records of text messages. TheGreatOne. Sr. Member. 12-02-2009 08:42 PM. tstrom wrote: From what I have read on here you can not see your text other than on the phone itself. **bleep**. If I wouldn't have to get a replacement phone every four to six months I probably wouldn't be so upset about it. They sell these phones that don't last then ...1 Reply. 12-04-2009 12:46 AM. Try transposing to different time zones to see if maybe the time zone the text messages are being registered under the opposite side of the country. My text message log for one of my lines shows texts sent and received at odd times of day, and my user claims no knowledge of what is going on. Is.Message logs are usually active for the current bill cycle via My Verizon. Once a new cycle starts, the message log will reset. If you need access to your call log, I would recommend accessing the PDF file on your My Verizon account and taking a look at the call detail. 1 person found this solution to be helpful.Changing the font size (For your text messages) can be completed when using Verizon's Message + app and following these steps: 1. Open the Verizon Message + app. 2. In the upper left-hand corner, tap the three horizontal bars. 3. Scroll dowm the menu to "Customize" and tap the option. 4.The seamless exchange of text messages has become a fundamental aspect of our daily communication, making any disruptions or missing texts a cause for concern. Some Verizon users on Android devices may encounter the perplexing issue of missing text messages within their message log. This article aims to shed light on the possible reasons behind ...Sign in to the My Verizon website (not app). Visit the My Usage page. Scroll to View previous usage. From the previous usage page you can choose View or Save printable bill (PDF). Note: You can also call #DATA from your wireless phone to get a text message with current data usage details for that line.Newbie. 05-23-2019 12:15 PM. I've noticed that the time stamps on my bill for text messages are incorrect. For instance I send a text at 8:25am (is noted this way on my phone) and the time stamp on the bill says 6:25am. So it's not a matter of a delayed receipt. And both me and the recipient are in the central time zone. 1 person had this problem.message app icon not showing # of new text messages. 08-29-2017 10:27 AM. I just updated my operating system this am (8/29/2017) on my moto droid z force. I use the verizon messaging app, and when i get new text messages, I receive a notification in the notification bar, but the actual app icon does not show any new messages.My granddaughter has an iPhone (iPhone 4). She is not receiving any notice of an incoming text message although she is receiving the messages fine.. There is no badge by the text message icon showing the number of unread messages or any other indication of aa unread message being present. Under Se...Verizon Messages (Message+) - Android Smartphone - Restore Messages · Open the. Verizon Messages app. Verizon Messages app icon . · Tap the. Menu icon. Menu icon ...Date and Time stamp have always been included in your message history. Please know it will only display date and time if it was sent at a different date and time. For example, if you text someone back to back, it will only display one data and time when the message thread started on such date.The issue has been occurring for nearly 1 month. Yes, software is up to date, last update on December 19, 2023 at 5:60AM. ( One UI version 6.0, Android version 14). The issue occurs when using mobile data, typically when sending with a text or photo messages to 2 or more people or simply any message with a photo/meme.Re: Pictures missing from Verizon Messages app. 06-05-2018 12:44 PM. My sent pictures remain in the camera roll album in my Gallery of albums. The missing pictures will remain only if specifically save them to an album. I do not have "delete old messages" turned on. I do not subscribe to any.Dec 8, 2020 ... Re why you think it's strange that the recipient sees the message in both apps... what else did you expect to happen? Verizon's Message+ does ...In today’s digital age, businesses are constantly looking for effective ways to reach out to their customers and engage with them on a personal level. One such method that has prov...In the Phone app, tap the three dots > Settings > Blocked Numbers. If the switch next to Unknown is turned on, tap it to turn it off. Check with your cell phone carrier. Depending on your plan, you may be limited in the types of text messages you can receive. If you're unsure, contact your provider to ask if your plan prevents verification texts.Text log missing imessage information on billing statement. Where do I find this information? Thanks. Solved! Go to Correct Answer. Labels (1) Labels iPhone 5; I have the same question ... iMessages are not through Verizon. They are through Apple Inc. You do not get any record sorry. Good Luck. Helped me too. 1 Like Latest Articles. iPhone 8 ...To check messages, go to the Verizon website and sign in with your phone number. Then, select the "Account" options and then choose the "Online Text" option and this is one of the ways verizon text message history retrieval. You can search among the messages that you have sent to a specific number. In addition, you can select a ...Mar 22, 2020 · What make/model devices/messaging apps are the missing messages from? It could be the integrated messaging sync'ing issue raising it's glaring head for you that has been festering for the last year. There are numerous threads regarding this issue however with no resolution from Verizon Messaging Team, the threads have pretty much gone into ...Google Messages app regularly is missing text messages. I have a Samsung Galaxy on Verizon and started using the Google messaging app as my default, I really liked it until I realized I was regularly missing text messages, when I would switch back to my Galaxy text app I would see all the missing messages. After researching it a bit I see this ...gpt-4. awepwawet May 24, 2024, 12:26pm 1. Hi, Wasn't sure where to put this. But I was working with the normal web interface, via web browser and speech to text on android, and I turned away and the log just disappeared - 2/3s of it, and what was left was an edited version of the log we had. The ai seemed to remember some of the later lost stuff.Message logs are usually active for the current bill cycle via My Verizon. Once a new cycle starts, the message log will reset. If you need access to your call log, I would recommend accessing the PDF file on your My Verizon account and taking a look at the call detail.vzw_customer_support. Customer Service Rep. 01-26-2023 10:45 AM. First and foremost, we're sorry to hear that your device is broken. We understand how important your device and its service are to you. Verizon takes protecting our customer's personal and account information very seriously.In the USA, using the Message+ App on any Android Phone, using Group Text will not send texts, pictures and video's to one (or more) people on the Group List. It doesn't matter what phones the recepients have, some have Android, some have Google, some have iPhones and they all vary in age and edition, in both the phone and how old …. Text online login going to My Account. DJ20. Enthusiast - Level 1. A person sent me important text messages today at 10: 2. Navigate to the Message+ section - Once logged in, click on the "Message+" tab on the top menu of your account dashboard. 3. Access your messages - In the Message+ section, you will be able to view your text message conversations. Simply select the conversation you wish to download. 4. 03-06-2024 03:15 PM. I've been havin 10-21-201507:14 PM. Your message content is not on the bill, only the to and from numbers. You cannot hide this info. Verizon needs you to see it as proof of activity. An Accepted Solution is available for this post. 10-21-201507:13 PM. Learn to use a different texting app, such as whatsapp or google hangouts. All that Android users need to do is hold the po...
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