Try calling for Ooma Telo *98 1-xxx-xxx-xxxx, or *98 xxx-xxx-xxxx with My Ooma ten digit calling enabled. For the Ooma hub use *99 instead of *98. If that doesn't work call Ooma Customer Support: Customer Support. Email: [email protected]. Phone: 1-888-711-OOMA (6662) Monday-Friday 7am-7pm PST.Hello, I purchased the ooma hub (not telo) last fall, and to be honest, I hardly ever use the phone; my wife is the main phone user of the family. She's been complaining ever since then that it takes a long time before the other phone (the one she's calling) starts to ring after she places an outgoing local call (7 digits).Blinking Red System Status Indicates that your. Ooma service is not working. ... Disable your caller-ID on outgoing calls by dialing. * ... Incoming calls do not ...sabretooth02 wrote: Nothing. Does not work. So why is there a notation that I can block outgoing calls??? It does work. It prevents outgoing calls from becoming incoming calls. For example, when you reach out and make that first phone call after discovering someone on a dating website and you suddenly realize that you made a big boo-boo.Faxing over Ooma is highly dependent on the quality of your Internet connection. Faxing technology was developed to work over regular phone lines, which do not experience the same amount of delay and data loss that Internet networks do today. Although it is already possible to send and receive faxes with Ooma, we’re always looking into new ways to …I do not have QoS enabled within dd-wrt as it doesn't work properly from all accounts. If I connect a laptop to the HOME port, so that I can hit setup.ooma.com -- I have the following status information: Device Status - Rev 37120.37120 MODEM - Connected 192.168.1.5 Ooma Tunnel - Connected Services Telephony - 50 - Running DNS - 45 - RunningThe bad audio only happens when the other party is connected via the PSTN (public switched telephone network). My internet service is 25 Mbps down and 5 Mbps up or in the units Ooma uses 25,000 kbps down and 5,000 kbps up. The problems are too widespread to be individual configuration issues.Mar 4, 2012 · Re: Incoming calls work, outgoing does not. by lbmofo » Fri Apr 06, 2012 7:42 pm. 10-digit dialing lets you make long-distance calls without dialing the initial 1, just like on your cell phone. This can introduce a short delay if you dial 7 digits for local calls. Press # after you dial to put the call through immediately.The Ooma Telo is answering the call so that you have the convenience of hearing the call announcement over the speaker of your Telo and Telo Handsets instead of having to answer the call first. If you are not using the Call Screening feature in Google Voice, you must disable "Auto Answer" in the "Advanced Options" on the Google Voice Extensions ...Just setup the Ooma telo yesterday. I grabbed a new number and the setup appeared to have gone smoothly. Outgoing calls worked fine. ... and the ultimate fix was to get a new number. Because multiple numbers were not working I kept running into bad ones. Ooma's second (or third) level of tech support got involved and provided me with a list of ...I just got my Ooma box today and I went through the registration. The outgoing calls worked fine but when I try to make incoming calls, I get nothing. I see the 1 light on the box turn red for a sec and then turn back blue. On the receiving side, I never hear the phone ring.Joined: Sat May 10, 2014 11:46 pm. Ooma becoming unreliable (incoming/outgoing call failures) by Jim PT » Thu Feb 16, 2017 3:49 pm. EDIT: I may have found the problem - a duplicate-IP LAN address between my Telo and a network printer. I had no static IP set for either one, but using my router's device table and Angry IP Scanner (a GREAT free ...Weird ringing on outgoing calls. Post by av8r » Thu Aug 05, 2010 11:29 pm ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App; ↳ Other Support Topics; ↳ Suggestions and Feature Requests. Quick Links. Ooma.com. Home Phone. Small Business. Internet Security.The dropped call problem has hit our Ooma here in southern NH. Something happened as the problem seems to have started within the past month or so. Previously, calls of any duration would not drop, some of those calls would be 45min to 1 hour. But now any call longer than a few minutes will have a drop. Have not made any modem or router changes.All calls go to voicemail. by backforty » Wed Aug 22, 2018 4:31 pm. Outgoing calls are OK. Call log registers incoming calls - phones sound slight "ding" and then go silent and a few rings on the calling phone and the call goes to voicemail. I powered down the OOMA telo, I have toggled the direct to voicemail ikon on the telo on-and-off.Check to see if you can hear the message by lifting the handset, press play then 1. Check to see if you can listen to the messages online via myooma. Can you Call Screen? (This is a Premier feature only that allows you to listen to your messages in real time as they are being left). Hub users ONLY can perform a speaker test by pressing, « Rew ...I was checking my call logs recently and noticed that there are a lot of outgoing calls from my OOMA between midnight and 6AM. These call are mostly 800 #s and last a few seconds. ... My outgoing call log shows (800) 267-xxx that lasted 20 seconds at 4:20 a.m. I have Dish Network and it was my receiver calling out.Got Ooma to work temporarily on 2 occasions: 1. When I rebooted modem, router, and Ooma. 2. When I connected Ooma directly to modem (it used to go from modem>router>Ooma). Of course once I hung up with the Level 3 support, Ooma would not work again and in fact worse. I restarted it 5 times with Ooma connected directly to the modem.It appears that on October 2, the privacy feature (blocking my outgoing caller ID) stopped working. My number shows up even though the radio button to block display of my outgoing caller ID is selected. I have unselected and reselected and it changes nothing. I am able to call numbers that reject anonymous calls so I know it's not working.Nov 4, 2017 · Eroush. Posts: 3. Joined: Sat Nov 04, 2017 12:55 am. Just installed-can receive calls but cannot call out. by Eroush » Sat Nov 04, 2017 1:06 am. Everything seems to be working okay except I can't call out. I had it working to call my cell number about an hour ago but would not call my husband's. Now it won't call either.Hi, All of my incoming calls are going straight to voicemail. Outgoing calls are fine. This just started a few days ago. On July 1st, we switched from ATT DSL to Comcast cable modem internet service and ooma worked well for about a week, but not sure what's going on now.The Ooma is properly set up, everything is showing blue. I can receive calls as long as the caller is using Skype or a cell phone. When the caller uses a landline, it does not go through and goes to voicemail. When I make an outgoing call, there is the Ooma dial tone, it dials the number. After a few seconds, it goes into a busy tone.Feb 27, 2023 · I can not receive incoming phone calls, no display or ring tones, outgoing calls OK. I have been working with Ooma support and tech support for six days for many hours by phone calls with Ooma. The support staffs at Ooma has very terrible communication skills, they need more training before being allow to talk to customers.All outgoing calls are showing the line 2 number on the recipient's caller id. I thought it might be caused by me making a call on line 2 night before last while my wife was using line 1. I've not had time to completely research it. Apparently there's a command you can use to force ooma to use line 2 callerid on outbound calls ("**1").by bob12564 » Sun Jan 21, 2024 3:05 pm. Same situation since I started with Ooma a year ago. My cell is with AT&T. If I call from Ooma to the cell I get the fast busy signal. Some observations: My wife's phone is also with AT&T. No problem calling her number. She is IPhone, mine is Pixel 6A with pure Android. Her cell number is a different ...Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.Forward All Calls not working. Post by cortcollins » Wed Feb 03, 2010 4:26 pm I tried to forward my calls to an 800 number but found out that Ooma will not forward to a toll free number. I changed my toll free number to a local number 951.602.xxxx and the call is still not forwarded. I have the Forward setup as "Forward All Calls".When I make an outgoing call through my Ooma Telo, I'm getting reports from people I'm calling (not using an Ooma) that they they pick up the phone and can't hear me for a few seconds. ... Is there a work-around or specific settings in the Ooma to fix this? Thanks,-M. Top. mvolianski Posts:5 Joined:Sat May 20, 2017 9:39 am Location:Calgary, AB ...Ooma Office users can stay connected with the mobile app. Users who have a desk phone may only use the app when they are out of office, but other users may use the app as their primary means of communication. Incoming calls to a user’s extension will ring the app, and outgoing calls made withHey all thanks for the input. But I found out what the problem was. Seems that the Ooma system demands 11 digital calling. I called my cell phone using 1 + area code and it worked.A solution could EASILY BE ESTABLISHED by Ooma. It would work just like the Sentry call blocker by asking the caller to push 0 to be let into the home phone system if they are not on their contact list. Robocallers are not going to do that because they are a machine, waiting for someone to pick up. Come on Ooma.Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here. 4 posts ... Joined:Fri Apr 08, 2016 11:41 pm. Blue Logo-No Outgoing calls, No Voicemail, Incoming call Ok? Post by rv16080 » Fri Apr 08, 2016 11:58 pm Just bought a new ooma. Went through the installation process, but ...The Ooma Home Phone app app lets you make and receive phone calls - even international calls - using your either your phone's mobile network, or its Wi-Fi or 3G/4G cellular data connection. People will know that it's you calling because the Ooma Home Phone app app uses the caller ID from your Ooma account, and you'll enjoy the superb voice quality you've come to expect from Ooma.Online calling software is becoming increasingly popular as a way to communicate with customers and colleagues. With the rise of remote work, online calling software is becoming an...I believe a call along with a fee to Ooma Customer Support, is rquired to change your outbound caller Id. Customer Support. Email: [email protected]. Phone: 1-888-711-OOMA (6662) Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT. lbmofo.In other words, outgoing calls are fine, but not incoming. So I try to call my second line number and I end up getting an what I think was an elementary school (first time she answered "Ms Karen's room", and then when I called back, thinking I had dialed wrong, I got a voicemail for room 204a).Re: Outbound calls (only) get "number disconnected" message. by Tom » Mon Oct 21, 2013 6:19 pm. On 10/18 in the PM during a 4 min window there were many calls to 206 without leading 1. Then on 10/20 there were 3 calls with leading 1, one of which got a busy because the called party was on the phone. The other 2 were not answered.Now, after i had setup the SIP account on the Grandstream, everything worked perfectly, both outgoing and incoming calls. After a few days though, without any changes made or anything like that, outgoing calls just stopped working. Meaning, after a short period of apparently attempting a call, it always ends in fast beeping, as if the line were ...I am able to make outgoing calls, but unfortunately, there seems to be an issue with incoming calls. My parents tried dialing my Ooma number recently and said they couldn't get through. I then tried dialing our Ooma number with my wife's cellphone and also with my cellphone to see what would happen and I ran into the same exact problem. The ...Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected traditional phones, is a short clunk (same sound ...If I call into the home (Ooma) from an outside line (Cellphone, Work, etc) I can hear a lot of static, however the recipient at home (Ooma) cannot hear any issues. If the call originates from home (Ooma) I do not hear any static (Cellphone, Work, etc) and the caller from home (Ooma) does not hear any issues. I have tried power cycling the phone ...Re: Call Forwarding during Port Waiting Period. by ajw522 » Tue Aug 10, 2010 8:03 am. Contact ntoy, Dennis P, or Bobby B. They are Ooma Employees and they will do whatever they can to help you out. They always go the extra mile for their customers, and I'm sure they are sorry that you've had such a bad experience.Now, after i had setup the SIP account on the Grandstream, everything worked perfectly, both outgoing and incoming calls. After a few days though, without any changes made or anything like that, outgoing calls just stopped working. Meaning, after a short period of apparently attempting a call, it always ends in fast beeping, as if the line were ...Not able to make Incoming or Outgoing calls. Post by TRoll » Sat Feb 10, 2018 4:19 pm ... Both units have been unplugged and I have unplugged/rebooted my router. Nothing works. When someone calls and I pickup, I hear nothing. When I try to dial an outgoing number nothing happens. ... ↳ Ooma Telo - Calling and Usage; ↳ Call Quality; …Receive Calls on Ooma Home Phone app. The Ooma Home Phone app app allows you to take advantage of your smartphone's 4G or Wi-Fi connection to make and receive calls with your Ooma account. With unlimited outgoing calls to the U.S. and Canada as well as free incoming calls for Ooma Premier subscribers, the Ooma Home Phone app app can be a great ...I have noticed the call log for my ooma on my.ooma.com shows several outgoing calls that I did not make. I have tried changing my password and they continue about every 9 days there are four or five calls. ... I am not sure exactly how the OOMA system works but I assume my Telo connects to some device to process calls. In a …incoming calls not working - RESOLVED. by dabuddha » Sun May 26, 2013 1:49 am. I just got my Ooma box today and I went through the registration. The outgoing calls worked fine but when I try to make incoming calls, I get nothing. I see the 1 light on the box turn red for a sec and then turn back blue. On the receiving side, I never hear the ...Ooma outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.Re: Incoming calls work, outgoing does not. by lbmofo » Fri Apr 06, 2012 7:42 pm. 10-digit dialing lets you make long-distance calls without dialing the initial 1, just like on your cell phone. This can introduce a short delay if you dial 7 digits for local calls. Press # after you dial to put the call through immediately.The only way I was able to get the Ooma to work is if I put it behind the router. That got me thinking about when I re-provisioned the system in the order of modem-Ooma-router. I don't know a reason for thinking that maybe the Ooma should see the router before I connect the Ooma to the modem, but I went back and re-provisioned the system.incoming calls from ooma do not ring. customer service every time they wanna do a test call thry drop me and then it takes me an hour to connect with them. I asked for a …... calling another Ooma Office subscriber or an Ooma residential subscriber, but it will not change what is shown to external destination phones. To change ...And when you try to call out, you get no dial tone. Got Ooma to work temporarily on 2 occasions: 1. When I rebooted modem, router, and Ooma. 2. When I connected Ooma directly to modem (it used to go from modem>router>Ooma). Of course once I hung up with the Level 3 support, Ooma would not work again and in fact worse.Check to make sure the phone you are using does not have a storage limit. Phones with a limit will stop displaying correctly until the caller id feature is reset. 50 names is the typical maximum. Please try using a different phone in the phone port and retest to see if the issue persists. If your set up includes splitters, fax machines, caller ...Activated the Telo, logged into My Ooma > Preferences > Google Voice and turned on the "Use my Google Voice Number as my Outbound Caller-ID". When I place calls, people still see my Ooma # instead of my Google Voice number.Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should.I am seeing quite a few outgoing calls (15+ each round) in my call log to number I am unfamiliar with. The number seems to be dialed over and over for about an hour then stops until the next round. The number is (888) 603-9487. Is this a number Ooma is trying to call on it's own? The call times are variable from 0:01 to 0:54.Now, after i had setup the SIP account on the Grandstream, everything worked perfectly, both outgoing and incoming calls. After a few days though, without any changes made or anything like that, outgoing calls just stopped working. Meaning, after a short period of apparently attempting a call, it always ends in fast beeping, as if the line were ...Project Starline is the coolest work call you'll ever take. We got a demo of the latest prototype this week at Google I/O. I don’t have any images from my Project Starline experien.... The Ooma Telo is answering the call so that you have the convenienceIncoming calls not working in Canada. Post by careh » Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should.Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. ... # CS-5727. I have not made any changes to the installation, or to the internet connection, since I first installed Ooma. The internet is working fine ... I have been having problems with outgoing call After that, my outgoing calls stopped working. Looking at these forums, I figure I should give *96/*98 a try, and sure enough, my calls work using these numbers. I have tried all things suggested in the forums (MAC address built in, DHCP settings), switch off for 20 minutes etc, nothing seems to work. My configuration is Modem-->Telo-->router You can find Call Analytics for your account by logging i...
Continue Reading