3 years ago. @Moviequill The port with the orange line is for speeds up to 2.5 gigabit. You would use that port if you subscribe to their Gigabit Speed tier. The other ports are for up to 1.0 gigabit speed. The blinking lights indicate that data is flowing through the port. Orange light color indicates a 10/100 port negotiation speed.Yay @user_ac37b4!I am very happy to read that the issues was resolved, and you were able to get the modem out of Bridge mode. Wonderful news! You can also help resolve most troubleshooting issues from the help of our amazing Xfinity app, it is a great place to start and can help with all your other needs, such as bills, payments and managing your appointments.Dec 3, 2020 ... Comments275 · How to Set Up your Xfinity xFi Gateway Modem · Xfinity / Comcast - Troubleshooting Internet · How I Installed XFINITY Home Intern...Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".I wanted to take advantage of Xfinity upgrading my 1 Gbps connection to 1.2 Gbps so I got a new cable modem. I vaguely recalled having to activate a modem so I just called customer support, they asked for my cable modem's MAC address, said it was activating and to wait 10 minutes.Jun 12, 2020 · Expert. •. 103.7K Messages. 4 years ago. Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0. 0.Download the Xfinity app on your mobile phone to activate your internet in minutes. Make sure your phone is on your cellular network & click the appropriate link below to get started. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. here. to begin.Per Arris, the SB8200 is completely incompatible Xfinity's 1.2 Gbps speed, and this is normally displaying the behavior described above. It is NOT. a defect in the modem, which cannot be updated to work with the new speed tier. Well that's Comcastic.We're here to help you connect your wireless devices, such as gaming consoles, smart TVs and wireless printers, to your in-home WiFi network.Ways to Activate Your Getting Started Kit Devices: https://comca.st/3cdRR7q. Xfinity is GARBAGE! The internet service is out half the time, the prices are outrageous, their app is the worst app ever designed and doesn’t even work, and their cell service is horrendous. Go ANYWHERE else but Xfinity. Still doesn’t work….This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. It will also briefly go ...Here is a procedure for self activating a new voice modem: Installation. Unplug your old device from the coaxial outlet and plug your new gateway into that same outlet. Connect the power connector to the new modem and electrical outlet. Connect the phone connector (RJ11) to the new modem (TEL1 port). Wait for the modem to come …Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below. iOS. Connect to a WiFi network. Go to Settings > General > About.I requested a voice PIN via email yesterday but never received one - so requested one via USPS (scheduled to arrive in 5-8 days). Also, I have a Netgear CM 2050V modem, and tried resetting several time, but the telephone light does not light, and I have no dial tone. On the Netgear forum some users mentioned Xfinity has to trigger a "TN ...Trouble after activating new modem . Today I activated a new modem via the app and it worked. I can connect to the network and change setting on the admin panel for the router in my browser. ... My issue is that the Xfinity app still has my old gateway set as the default and doesn't recognize my new modem despite being on the approved device ...I install Cable Modems with my job (along with routers, etc.) I prefer to activate the new modem via a web browser as opposed to having my client download the Xfinity app to activate. Historically activating via my computer and the web has worked well but as of late it fails quite a bit. This forces the app procedure.Select the Account tab in the bottom right corner of the app. Under the Devices section, select Activate Xfinity Storm-Ready WiFi. Select the Get Started button. When the app requests access to Bluetooth, select OK. If you don't grant permission, another page will load with options to adjust Bluetooth setting or to set up manually.37. 6.4K views 1 year ago #Xfinity #XB7. Watch this video to learn how to connect, setup and activate a new Xfinity xFi Gateway Modem (XB7 -T Model CGM4331COM) using Xfinity mobile app...Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.I moved roughly 9 months ago from Huntington WV to Gallipolis Ferry WV. I had Xfinity Prepaid at my previous address, but when I moved my account was closed. I'm trying to reactivate my Xfinity Prepaid Account to my new location and was wondering if I could use the modem from my previous account.LombardAl Thanks so much for reaching out to us with your questions! user_noname provided great links for activating your modem, as for how changing a Xfinity Gateway modem out for a modem you own will affect your account, if you are a Xfi Complete member you would no longer qualify as you must have a Xfinity Gateway modem. Xfi Complete includes your modem rental ($15 value) and unlimited data ...If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for her, she can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.Frequently, when folks get a new modem and retire their old one, they do not tell xfinity to de-register the old MAC from their account. If the modem owner then sells or gives away that old modem, the new owner frequently cannot activate the modem because xfinity's records say it still belongs to someone else. It's sorta comparable to going to ...1 year ago. 0. Start Here. Seriously frustrating experience activating my own new net gear cm2050V. First tried per instructions. I plug my laptop in via Ethernet and it …Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...In the rare event that multiple modems are required to support your service needs, you'll only be able to use xFi on the most recently added gateway. This applies to both customer-owned modems and rented modems. A second active modem on the account will also prevent activation of WiFi Boost Pods. Read more about equipment updates.Make sure that your xFi Pods are visible and not blocked by furniture or other large objects. Try unplugging the xFi Pod and plugging it back in. It may take a minute for the xFi Pod to connect. Check for a small light on the front of the xFi Pod when first plugged in. If no light turns on when the Pod is first plugged in, please contact us to ...ADMIN MOD. Xfinity app asking to activate modem, which is already activated. Advice. So, I installed the Xfinity app (both iOS and Android, behaves the same) in anticipation of a replacement modem that's on the way and the first thing that comes up after logging in is "Let's Activate your Modem." But my existing modem is already activated.I swap a Comcast XB3 router/modem combo with a NETGEAR CM500V modem._____LE Technology: https://tinyurl.com/y3ue3orbLE ...New Poster. •. 1 Message. 3 years ago. I had the same issue. The problem was that my modem had wrong MAC. Choose activate modem and enter either CM MAC or HFC MAC (should be on the side or bottom of your router). The tech support used MTA MAC which is used for phone/voip. They have no clue what to enter.You won't be able to access the internet until you set one up. Once you have an AT&T user ID, sign in to Smart Home Manager. It will take you through each step to unpack your equipment, connect to the AT&T network, and activate your service. No tools or technical know-how necessary. Once you're set up, use Smart Home Manager to help connect ...All devices support 802.3bz 1/2.5/5G Ethernet. When the XB7 is connected to my DMZ 2930M via Port-4 (2.5G port) internet downloads drop to about 400Mbps. When the XB7 is connected to my 2930M via any of the three 1G ports internet throughput is fine at right around 980 Mbps. The 2.5G Ethernet ports on the XB7 to not appear to behave correctly ...10Mbps UP and auto-pay. I bought a new Netgear C7100V Cable Modem/Router/Voice. Its essentially the same modem as the c7000v2 except that it has Voice (Tel 1 Tel 2). I want to add the XFINITY VOICE UNLIMITED SAVER PLAN and most likely would want to lower my Internet Plan to the CONNECT Plan 75D/10U to offset the …You can connect a laptop to a cable modem using an Ethernet or USB cable, depending on the type of ports the laptop and modem have. Alternatively, connect to the modem wirelessly b...I have a Netgear CM2000 modem there may be an issue with so I want to try with another modem. ... I got a new Motorola MB8611 modem I would like to try on my gigabit Xfinity connection. If I install the new ... or might show as being assigned to an account, which even though it is your account, can prevent it from activating. On the ...Self-installation is quick and easy. In just a few simple steps you'll be set up and enjoying your new Modem. This video will take you through the self-insta...I wonder what your goal was to have a second modem/router combo. Were you hoping to have two separate networks in your house? If you had more than one family at your residence (like you rent out a room or have an additional dwelling unit), I could see having two accounts and two modem/router setups so long as the two networks are kept separate.Follow these simple steps to set-up and activate your new ARRIS SURFboard Internet, Wi-Fi & Voice Modem for Xfinity. This video features setup for the modem ...To complete activation with a nanoSIM, scroll down to the Add your nanoSIM to the Xfinity Mobile network in the Xfinity app section. Activate your new number on a new line in the Xfinity app. If you're activating a new number, follow these steps to begin: When prompted, after beginning activation, select Get a new number. Then, select Next.Learn how to make a Prepaid refill payment on xfinityprepaid.com.For 24 months, 0% APR. Full price: $799.99. Get up to $799.99 off with qualifying trade-in. Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get up to $830 off an eligible 5G phone with trade-in.Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.New Poster. •. 1 Message. 3 years ago. I had the same issue. The problem was that my modem had wrong MAC. Choose activate modem and enter either CM MAC or HFC MAC (should be on the side or bottom of your router). The tech support used MTA MAC which is used for phone/voip. They have no clue what to enter.Have your mobile telephone number, your Xfinity username and password or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...XFi website being eliminated and settings only accessible through app. What happens if you don't have a smartphone to which you can download an app?And those looking to replace the Xfinity xFi Gateway without having to buy a router as well should consider the NETGEAR Nighthawk C7000 modem and router combo. Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2.I upgraded to the 1200 mbps last week and they gave us a new modem. Ever since then after activating the new modem the Xfinity app always says we are offline. Can’t use Xfinity Stream at all because it constantly says I am not on my home network. I have tried Apple TV, IPhone, IPad, Windows PC, Android Television.Billing issue - using my own modem. Solved. I called in to cancel the internet service in July because xFi complete discount was removed but retention department told me that I can remove xFi complete and use my own modem to get additional $10 discount that brings total monthly payment of $40 so I kept it.In this video we explain in step-by-step instructions, how to replace your old Xfinity Gateway modem / router with the lates model. This also includes the ne...General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below.To complete activation with a nanoSIM, scroll down to the Add your nanoSIM to the Xfinity Mobile network in the Xfinity app section. Activate your new number on a new line in the Xfinity app. If you're activating a new number, follow these steps to begin: When prompted, after beginning activation, select Get a new number. Then, select Next.After talking to an Xfinity representative on the phone for an hour, they were unable to add my new Hitron CODA56 modem to my account. I had to switch back to my old modem. Can someone help me activate my new modem so I can access Next Generation speeds (which are available to my account). Thank you for your time. There is a delay …Do you want to use your own cable modem with Comcast Business Internet? Learn how to check the compatibility, activate the service, and troubleshoot the issues of your device. This article provides you with the steps and tips to enjoy your own modem with Comcast Business.To get started, open the Xfinity app and go to WiFi tab > View WiFi equipment > Storm-Ready WiFi > Troubleshoot Device. The Xfinity app will troubleshoot your Storm-Ready WiFi device and provide a status for your WiFi signal, cellular signal and Battery Backup. Below are solutions to problems you may experience with your Storm-Ready WiFi device.I purchased a DOCSIS 3.1 modem only for my home upgrade. I had a DOCSIS 3.0 version modem which I wanted to replace. The 3.0 is now working. I couldn't activate the new modem. Tried 3 times and gave up. Comcast wanted my to call out somebody. I have up TV Cable about 2 months ago. I use the modem as a pass through. I live south of Denver, CO.Aug 22, 2022 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.If you haven't bought a new modem yet, this link will help you find a compatible one that will work great with your subscribed speed https://comca.st/3TL5BdC. This link will help you activate the new modem, once everything is up and ready https://comca.st/3BipMsd . Please provide us an update, and let us know if it went easily.Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone's camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ...This did not work. Last night I finally got on the line with a customer service representative, who told me that the problem was with the modem. Today, I got a new modem that I double-checked is approved for my data plan with xfinity, but have been waiting on hold for three hours to talk with a customer service representative.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. ... I do apologize greatly for the experience you're having in activating your new modem as this is certainly not what we want for you! I'd now like to take a ...Hi folks, I just got my new xFi Gateway modem in the mail today, and I've started setting it up, but I don't own a smartphone! It wants me to download the Xfinity smartphone app in order to complete the setup process, so I have to ask, is there another way to do this if I don't have access to a smartphone? Thanks so much for any assistance!Disconnect the old modem. Connect the new modem and wait for for the flashing light to indicate that it's ready. Connect to the modem's wifi. Visit "register.xfinity.com". I'm presented with a "Welcome to Xfinity" page telling me to download the Xfinity app to activate my internet, with a small note at the bottom saying "If you are in a ...Comcast Customer Service is here to provide Help ... Forgot yourusernameorpassword? Learn how to activate your new modem,click here ... Comcast Business customer?I purchased a DOCSIS 3.1 modem only for my home upgrade. I had a DOCSIS 3.0 version modem which I wanted to replace. The 3.0 is now working. I couldn't activate the new modem. Tried 3 times and gave up. Comcast wanted my to call out somebody. I have up TV Cable about 2 months ago. I use the modem as a pass through. I live south of Denver, CO.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Make sure you are signed in with your Xfinity credentials. 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears.@XfinityKimberlyB "we do lease modems" LOL yes yes Comcast leases modems. I purchased my CM1000 in 2017 paid $199. Comparing modem lease: (12months x 3years x $13) +(12months x 4years x $14 due to rate increase) -$199= $941 in savings. I will buy a new modem if my CM1000 fails to work or alternatively switch to a different provider.Using Your Touchscreen to Connect to a New Gateway. Tap the gear icon, then tap Devices. Enter your Master Keypad Code. Tap Advanced Settings. Tap Connectivity. Tap Connect to New Gateway Now. Tap Yes to start the process. If the WiFi connection between the touchscreen and Gateway was established, you will see a green check mark. If a ...Requires compatible Xfinity equipment. Limited to Xfinity X-Class post pay Internet residential customers. Xfinity X-Class includes Advanced Security on the Go and Unlimited Data. Flex activation fees are waived for X-Gig and above tiers, and Peacock Premium is included for X-Gig and above tiers. Xfinity-provided equipment for X-500 and above ...In today’s digital age, having a reliable and high-speed internet connection is essential. Whether you’re an avid gamer or a streaming enthusiast, a WiFi modem that can handle the ...Problem Solver. •. 770 Messages. 1 year ago. Hello. Thank you for reaching out for help with replacing your equipment. For a new device, I would order a new starter kit, and return the old device. You can sign up for a new kit here, or visit a Service Center . 0.How to install Xfinity Internet and/or Voice — Overview video. Here's a quick video that shows you how to set up, connect, and activate your Xfinity Internet (without an xFi Gateway) and/or Voice service — all in a few easy steps. Setting up your Xfinity Internet and Voice Services with the Xfinity Getting Started Kit.If you simply need more ethernet ports, buy an ethernet switch. If you want to use your own router, put the XB-7 in bridge mode and connect your router to the modem. 1. Award. Moved houses and had to switch from AT&T Fiber to Comcast. I need to use the provided equipment, otherwise the monthly costs increases. The provided….The new XB10 gateway for Xfinity customers is part of a collaboration between Comcast and Broadcom. The joint venture sees the new Broadcom BCM33941UD chip installed in the gateway, which adds artificial intelligence and machine learning capabilities on a hardware level. According to Comcast, the benefits include better IoT device monitoring, enhanced customer support, improved security, and more.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …I am being forced against my Will to rent this xfinity gateway (arris TG 1682G) from comcast i.e. duress, because they wont activate any Third party cable modem via their xfinity app or customer service rep manually doing it for me. I know this for a fact because i've already tried.If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for her, she can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.The coax carries the internet/TV/phone signals into your house. Depending on whether you want TV in the same spot you may need a 2 way splitter and a few cables. They will give you all that free at the xfinity store if you need it. Yeah you need one to plug it in, the store has them. This post was marked as closed.Mar 18, 2023 ... ... latest and greatest, then be sure to check out this video! In this tutorial, I'll show you how to setup your Xfinity XB8 XFi Modem, and ...Today I activated a new modem via the app and it worked. I can connect to the network and change setting on the admin panel for the router in my browser. My issue is that the Xfinity app still has my old gateway set as the default and doesn’t recognize my new modem despite being on the approved device list.. Then try calling 1-855-652-3446. That is their self-install device 103.6K Messages. 4 years ago. If the "Online" indicato XfinityActivate your service. Once you're connected, visit Xfinity's registration page and follow the prompts to verify your account, activate your service and set up a new home network name and password. Once activation is complete (your Gateway may reboot), you can start enjoying home Wi-Fi with your Xfinity internet service. Once it has been determined that your Cable Modem of choice is How to set up a new Cable Modem or retail gateway (with Comcast Xfinity) No matter what you get, be it a simple cable modem, a phone-capable modem, or a gateway, the setup process is the same. ... How to activate a Cable modem with a Comcast Xfinity Internet plan, steps 3 to 6. The activation process will take from five to 10 minutes to finish ...FREE Unlimited mobile line. With 500 Mbps internet + FREE WiFi equipment. All for $55/mo for 2 years. Taxes and fees extra and subj. to change. See disclaimer for details. Restrictions apply. New Fast 500 Mbps and Xfinity Mobile Unlimited customers only. Xfinity Internet required for Xfinity Mobile. Reduced speeds after 30 GB of usage/line. I won't be activating my network for another we...
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