Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".Sep 29, 2020 · Xfinity Stream Beta app not working, error 500. Jump to solution. Xfinity Stream Beta app on Roku Streaming Stick+ isn't working the past 2 days. Xfinity support tested all connection and setting on there end, seems all okay.I thought to check the software version of the app at this time on my LG TV. The Xfinity Stream version is 1.15.1. There was no update to the software here, the channels simply appeared. I then went to my Roku to check it, same thing, the HD Channels were just there. Software version of the Xfinity Stream app 6.9.0.My Fox News app did not need to be updated. I uninstalled it, reinstalled it, and restarted the TV. All several times. The app starts but no matter what program I select, whether live TV or an older show, the screen does not budge from the selection screen. No show starts, And I am logged on with Xfinity.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Make sure your Samsung Smart TV is connected to the internet. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen. Scroll to and select the Settings icon (gear to the right). Arrow down to Support. Arrow right, then down, then select About this TV.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...as you stated the number of activated streaming devices on your account can be quite high and as you said the key is simultaneous (that includes smart devices, pc/laptops, roku devices). smart TVs are smart devices. if the device has exited the Xfinity menu the device is no longer using streaming. note that PCs can tie up a stream slot if not exited properly (closing the stream on the web page ...Re: Xfinity Stream Channel Crash Back To Home Screen on Launch. Somebody posted that they hit the home button 5 times then hit the back arrow button 5 times. I tried it and gave a few seconds and it was fixed. Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage.Xfinity Stream App Not Working: How to Fix Xfinity Stream App Not WorkingIn this video, I'll show you How to Fix Xfinity Stream App Not Working. This is the ...Ok, it was an issue where someone at Comcast/Xfinity screwed up my billing code to make it appear that my plan/subscription did not include any channels and that's why I wasn't able to watch live channels on the Stream app. What pisses me off is that I had to go four days and go through eight Xfinity agents to get them to resolve this.Can't sign in to Xfinity app - "That didn't go as planned" (Try Again) At first, I wanted to sign on to my Xfinity account to stream on my chromebook. As expected, I was directed to the app for 2-step verification, but for some reason I had been signed out of the app. When I tried to log on I got the "That didn't go as planned.Re: Xfinity Stream version 6.8 (not beta) TVAPP-00101. Hi @Barticus. Thanks for reaching out here in the Community. In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the ...Jul 7, 2022 · so far these are the steps I have tried: -unplugged tv and wait 1 minute to plug back in. -sign out of the xfinity stream beta app and sign back in. -remove and reinstall beta app (3 times) -update the beta app. -reset roku tv back to factory setting and reinstall everything again. Nothing I did fixed anything.To fix the Xfinity Stream on your Roku, try to restart your Roku device, relaunch the Xfinity app, check your internet connection, check the condition of your cables, update Roku and reinstall the Xfinity app, try using an ethernet cable, or factory reset your Roku if nothing else works.Updated the app, deleted and reinstalled the app 3 times, updated Roku tv software 2 times, restarted the tv from settings 2 times, my dad was upstairs on the phone with Xfinity which I assume entailed restarting the modem and other useless troubleshooting steps that Xfinity will walk everyone through, and still not working.Troubleshoot your Xfinity On Demand issue from a list of common error codes.To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon.Xfinity Stream App Recorded Shows Freezing. The last 3 shows in a row that I've recorded and tried to watch on my iPad with the Xfinity Stream app freeze at some point and I can only hear audio while the picture freezes. This has happened a lot in the past but is getting too frequent now. The app is clearly not functioning correctly to be usable.To resolve this issue, try the following: Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast ...Nov 2, 2023 · Re: Xfinity Stream crashing on startup with 11/1/23 update. Many posts on xfinity community seems like a roku issue as fire sticks work (as posted by others). Not sure if roku or xfinity issue but has been happening now for 2 days not sure who is working in this if anyone. 11-02-2023 04:34 AM.Home Screen of xfinity streaming app on Roku works but when you try and watch a channel it's a black screen with sound only. Home Screen of xfinity streaming app on Roku works but when you try and watch a channel it's a black screen with sound only. ... Playback not working. U. user_hnlanv. 1 Message. Monday, November 13th, 2023 2:17 AM ...The current problem for me (and, yes, there have been others in the past) is that I cannot DELETE ports forwarded previously, configured on devices no longer on my LAN. From my computer, I log in to my gateway (192.168.1.1) and select Port Forwarding. It says I must go to an Xfinity web site to configure port forwarding.Getting TNT and TBS “Not Authorized” messages when I DO have a TV provider and is part of my subscription. Sane message on all 4 Roku devices. Has worked up until 3 days ago. I tried all the basic stuff (cleared cache, removed and added channel, reset Rokus between steps. Called cable company and th...Windows 11 mail app not working with comcast. Windows 11 mail and calendar wasn't working with Comcast e-mail. I followed comcast e-mail installation instruction for Windows 10. Everything went through fine but couldn't send and receive comcast e-mail. Checked connect.xfinity.com -> Setting -> Security, "Allow access to my Xfinity Connect e ...Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it.App not working kicking me back to home screen every time I click on it, I've tried everything, restart, deleting, factory reset, checked connection. Any suggestions (4) Reinstall the Xfinity App on your effective device/devices. It should ask you to re-input your credentials and go through the verification process via the web. Please let us know once you have completed the following steps, and if you get different results when launching the Stream App.Dec 30, 2023 · I kept my xfinity internet service and purchased the Now TV from Xfinity to work on Xfinity Steam app on the Roku. It worked for two days on both Rokus and now I …Jun 30, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I've seen similar with roku TCL and Hisence with sling and hulu apps from time to time. A few things can happen. 1st one is there seems to be a memory leak on TCL and Hisense TV's, so they exhaust memory eventually. They might even reboot on their own. From Settings, reboot the TV then launch your app. See if it helps.Jun 2, 2023 · 3. Reinstall the app. If your problem is still the same, you can reinstall the Xfinity app on Roku. Press the home button on the Roku remote. Go to the Xfinity app on the screen and press the Settings …To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon.Try the troubleshooting steps below for problems with Kanopy (such as films buffering or not playing). Once the issue is resolved, there's no need to continue to the next step. For the Kanopy mobile app. For smart TVs, Apple TV, and Roku. For desktop browsers. If you've tried these troubleshooting steps and believe that there may be a …Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.Roku is one of the most popular streaming services available today, offering a wide variety of content from movies and TV shows to live sports and news. The first step to accessing...In York, PA Xfinity Stream App on RokuTV stopped working. Tried using the stream option on the PC browser, won't work. I tried the app on my tablet and it works. RokuTV is up to date Uninstalled the RokuTV app, did a system restart on TV. Reinstalled the app, still not working. Clearly this is an Xfinity problem, not customer problem.The Stream app for mobile devices works with any ISP, but the (formerly "beta") "Stream App for TV Partner Devices" only works when connected to your home Comcast Internet service. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments.It seems like this is a Bravo TV app issue, rather than a Xfinity network issue, especially because you don't have issues with any other apps or your internet connection. We would suggest contacting …The channel guide does not load properly when I exit a channel either. It reverts to the time frame when I last opened the guide. I have to exit the app completely to get it to load. From what I've read here and on other forums this is a problem since stream app was moved out of Beta. I'm about ready to call it quits with xfinity.Hello, I confirmed my xfinity stream settings have "Smart Resume" as on when logged into the Stream service from my PC. However, this option is not visible under Settings when using the Roku Xfinity Stream app. No option to turn "Smart Resume" on or off appears on Playback preferences in the Roku Xfinity app.Xfinity App TV • Why is my Xfinity app not working on my Roku?-----We believe that education is essential for every people. That was our intention with ...Learn how to resolve the error code APPS-04154.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.There is only one streaming app I am having issues with. Xfinity streaming app is no longer allowing me to view content. I have been able to view content since I had the xfinity services until yesterday when xfinity had an outage. I am getting errorI have a 55" Insignia Roku TV, on which I'm receiving the TVAPP-00100 message every time I try to use the Xfinity Stream app. I have tried the 'unplug the modem' solution and it had no effect for me. The app works fine on my 42" Insignia TV, tablet, and cell phone. Only the 55" doesn't work. I have also tried uninstalling and reinstalling the ...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoHi there @user_x6s15l ! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and more than happy to assist in addressing your concerns with your Roku device. No worries! You have reached out to the right team to get things squared away.1. Change the resolution preference. Press the Xfinity button on the remote. Go to the gear icon and open the Settings. Select Preferences from the list of options and press OK. Choose General. Finally, set the Prefer Best Available Resolution setting to Off, then restart the device and check improvements. Often, we get the XRE-03059 Xfinity ...@rie021151 Thank you for posting your issue regarding the use of the Xfinity Stream app with your LG TV and sharing the resolution you found by working with LG directly to unplug both the TV and modem equipment before restarting the app. This is valuable information for anyone else in our community who may be experiencing the same issue.If you experienced this on the Stream app you can also try deleting the app from your device and reinstalling. Please let us know if you are still experiencing this concern. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist.Will be canceling on Monday. Had the TV service for last year, since day one I have been asking monthly to receive a coax cable box vs having their X1 streaming device and app combo. For this exact scenario, app is out but the cable isn't. Comcast is not in the streaming business they are a hard wired cable provider.Sep 10, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of ...hi, I moved your post from streaming website area of the forum to the app area of the forum. the Xfinity stream beta app currently will work only on your own home wifi. you can use a dsek/laptop and chromecast or connect the PC via HDMI to a TV when travelling using the TV as a 2nd monitor. 0. 0.Re: Xfinity Error:-500 solution on roku streaming sticks. xfinity stream beta down on multiple roku, ipad and iphone devices. solution: 1) disconnect coax cable from modem/router. 2) power cycle modem/router. 3) reconnect coax cable.App Does Not Work. The Xfinity Home app stopped working fir me about a month ago, customer service told me they were moving it to the "Purple" Xfinity app. Okay, fine. Well now, the "purple" app no longer works. I have cleared the cache, uninstalled and reinstalled. It just goes to the sign in page and just "spins" never connecting.Read below if Xfinity isn't working on a Samsung TV. If Xfinity is not working on your Samsung TV, go to "Settings' > 'Device Manager' > 'Manage Storage-Show App' > scroll through the downloaded apps on your TV and select 'Xfinity' > 'View Details' > 'Clear Data' and 'Clear Cache' which can free up memory within ...Learn how to use the Xfinity Stream app on your Amazon Fire TV and Fire TV devices with these FAQs and tips.About 2 days ago CBS and Fox stopped working on the streaming app, just in time so that I couldn't watch the football championship games. The one I have on fire stick says I have to subscribe to it when I already do and the one I have on Roku won't work at all. Does anyone have solutions because today is the NFL games. Question.Roku TV Smart home Roku Audio Roku players Accessories Deals Mobile app Upgrades Gift guide Support Wi-Fi & connectivity Remote controls Channels & viewing Customer Order FAQs Account, Payments & subscriptions Device issues Roku setup Roku features Audio devices Roku Smart Home Recycling CommunityBally Sports App Not Working On ROKU: How to Fix Bally Sports App Not Working On ROKUIn this video, I'll show you How to Fix Bally Sports App Not Working On ...Never miss a moment with your favorite shows and movies. The Xfinity Stream app is included with both Xfinity Internet and Xfinity TV services. Instantly enjoy TV shows, news, and live sports while your TV box is on the way. Download on the App Store. Get it on Google Play.The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.I am using the Xfinity Stream BETA app (ver 6.1.1) on multiple Roku devices. For the last couple of months or so I intermittently cannot search / find / view HD channels. Up until today I was able to exit and restart the app and the HD channels would reappear. Sometimes it took 2 or 3 tries, but was manageable.Learn how to troubleshoot the AirPlay software feature when trying to watch Xfinity Stream app content on your Apple iPhone mobile device or iPad device. Xfinity For full functionality of this site it is necessary to enable JavaScript.Make sure to update the Roku Android app or the Roku iOS app, depending on which device you own. If Netflix still doesn't work, try completely deleting the Roku app from your Android or iOS and then reinstall it from scratch. Make sure your Netflix account is still active. If you can log into your Netflix account on other devices, double-check .... Here's the detailed steps to direct message us: • Click "Mar 1, 2024 · Here are the detailed steps to direct messag Dec 30, 2023 · Hello @user_2jos54, thank you for taking the time to reach out on social media.I understand your concern with the Xfinity Steam app, and I'd like the opportunity to check into that for you.user_17f497. Visitor. •. 3 Messages. @XfinityMikeB As the above user mentioned the app does not work. When I try to select port forwarding nothing happens at all. Support got it working by doing something but it appears that was a temporary solution. The opened the port themselves for me. 1 year ago. This AM 11/2/23 , xfinity would not stream on my ROK My xfinity stream app on roku tv isnt registering on my home wifi network My xfinity stream app on roku tv isnt registering on my home wifi network ... Xfinity Stream App. Xfinity Community Forum. Xfinity Apps. Xfinity Stream App. Xfinity stream app not working. U. user_qk7o2m. 1 Message. Sunday, November 19th, 2023 12:59 AM. Xfinity stream app ... We currently provide access to more than 80 ne...
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