The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Sep 9, 2023 · Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...Apr 4, 2023 · Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowScam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Our team can most definitely take a further look at the refund. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Nov 2, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored. Learn how to make an online payment to restore Xfinity service.Since this is an account specific concern, we would have to direct you to the Xfinity Mobile Team for resolution. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. ( edited)Request cancellation and refund Please. Switching to Comcast Business has been a nightmare. I've been with Comcast residential for many years, but in July 2022 we called comcast to inquire about faster internet. They said we could switch our account to Business for faster internet and better customer service. Nothing but lies since then.When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Refund checks can take up to six weeks to process. Please note that Xfinity Mobile support via social is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on https://comca.st/3CNhJ4A . For account specific questions, like checking on a refund, you can ...need help with xfinity mobile refund. We were charged for xfinity mobile. Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up.1 Message. Thursday, October 28th, 2021 9:20 PM. Closed. Refund. According to https://www.xfinity.com/support/articles/receiving-a-refund when we have a credit balance we can request the balance refunded. Please send a refund check for my credit balance of $63.40. Dave. Question. •. Updated. 3 years ago. 4.3K. 1. 0. 2. …Expand your connection with tablets and smartwatches. Move aside, phones. Tablets and smartwatches can also get connected to our network. Add a tablet as a dedicated line or add a smartwatch to an existing Xfinity Mobile line. Shop plans. Check compatibility. Reduced tablet speeds after 15 GB of usage per line.Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...So, protecting it can make a lot of sense. Xfinity Mobile has partnered with Assurant to offer a solid mobile protection plan. XMPP includes early upgrades with no fees for smartphones, accidental damage protection, mechanical/electrical failure (after the manufacturer's warranty expires), loss and theft coverage, and Pocket Geek Mobile by ...Missing Rewards Card - never received $250 VISA. Hi, I signed up for TV & Internet and was promised a $250 prepaid VISA card as an incentive which I was counting on. I have repeatedly called phone #'s, tried various different websites suggested to track down the card and get the problem fixed. Nothing has worked so I have finally wound up …I have been thru the same experience 12-05-2020 and again on 12-07-2020. The 2nd time they accessed my computer thru the comcast interface and used Comcast logos and identifying itself as Comcast Billing Center. When I told them if there were any refund and monetary issues they should send me a letter detailing the issues.Get answers to FAQs about our military service benefits.Reward Card Scam? Some one came to my home during a Covid -19 pandemic and convinced me to change internet carriers. I did so but never received my card, when I called the Reward Center I was told I was not eligible. After speaking with a supervisor I was told that I would receive a card. This is almost a month later and I called to see where ...Apr 15, 2024 · We can get a ticket submitted for you to have the expired Gift Card verified, and reissued. Please send us a direct message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Official Employee. •. 883 Messages. Hi there, @user_3ac1ee Thank you so much for your time today. That will only reset the Visa pin, that will not reset any of your other services pin numbers. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.You can reach them through the following methods: SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968. Chat: https://comca.st/3h7exYD. They will be able to provide you with the timeframe on when you will be able to receive your gift card. I am an Official Xfinity Employee.The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...@user_a5cacb . I appreciate you taking time out of your day and want to ensure you're able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.Due to account security, our options with Xfinity Mobile accounts are very limited.We're unable to perform any device or account specific requests over this platform.Click "Sign In" if necessary. Click the "Direct Message" icon. or Direct Messaging. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Our team can most definitely take a further look at the refund. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who don't have internet service, it is also available by phone. What is the benefit of the Xfinity Incentive Tracker?Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.According to Xfinity’s official website, Xfinityrefunds.com is a legitimate platform used to claim refunds for closed accounts or overpayments. When you close an Xfinity account with a remaining credit balance, Xfinity might reach out via email with instructions to visit Xfinityrefunds.com to choose your preferred refund method.Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments.The Broadcast TV Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It is based on our costs of providing the local broadcast stations that we carry on our cable systems in each area. These costs include the fees that the broadcast stations charge us to carry ...Something went wrong. I wasn't able to load. Please refresh to try again. RefreshLearn how to report an issue, like refund and payment issues or safety concerns. Xfinity For full functionality of this site it is necessary to enable JavaScript.If you disconnect Xfinity service and have a credit balance, you can get a refund by email or mail. Learn how to claim your refund online at xfinityrefunds.com and choose your preferred refund method: a virtual card, a physical card, or a bank deposit.Sign in to your Xfinity Email or voicemail service. Visit xfinity.com and click the Account icon in the screen's top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard ...The buying a gift card was the only thing that sounded hokey to me. I started searching Comcast looking for the billing department number to verify the offer before buying the gift card. Ironically, finding the number to the Comcast billing department was impossible so instead I searched for comcast billing scam and found your entry instead.Not Getting my Promised Refund. I was double charged for the same account for 5 months despite me contacting customer service multiple times and being told every time it was fixed. I'm owed about $400 in credit and every time I talk to someone they promise it is fixed and will be applied but it never is. This has happened 7 times now and I'm at ...If you’re getting a refund, the clock starts ticking after you file your taxes. Of course, you want your money as soon as possible. The Internal Revenue Service provides informatio...need help with xfinity mobile refund. We were charged for xfinity mobile. Xfinity said we can cancel at anytime. We didn't even use or call on xfinity mobile and they are charging my credit card. We have spent numerous hours on the phone with Xfinity outsource company, that puts on hold continuously, probably hoping we would hang up.May 7, 2024 · 14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.My phone number is [Edited: "Personal Information"]. I was told I would get a refund of $176.58. I now have an... I called in and disconnected my wifi account on October 5 because it had never worked. My phone number is [Edited: "Personal Information"]. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down ...To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like. Created a username and password after some difficulty and got to a screen where I can select between refund in the form of a physical ...If you want to request a credit for your Xfinity On Demand purchase or rental: Sign in to your account using your Xfinity ID and password. Select Request a credit in the BILLING SUPPORT section. Select Request On Demand credit. Review the title you selected, then click Get Account Credit. Review the confirmation page.Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return.Is XfinityRefunds Dot Com legit? Could it be a scam? Should you use this website to check your prepaid digital token card with refunds and bonuses? I investi...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Click the "Direct Message" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Click Refill Now. Make a payment to refill your Xfinity Prepaid Internet service using a credit card, debit card, or a Refill PIN. Enter your payment information. Click Next. Review the order page with your payment information and the services you selected. Confirm everything is accurate before continuing.Email asking for banking information. I received an email from notifications at xfinityrefunds .com. very fishy email first off. Then in order to claim a refund I have to enter my card information? Who would do that, to that email address? Surely this isn't a legit email. If I'm due a refund why wouldn't you just credit it back to my account?Click the direct message icon o. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...I was charged twice for my internet and spoke to several people about how I want it refunded on my card. No credits… every one of them said it will be put back on my card. It’s been months later nothing.Sep 23, 2021 ... Last card payment was used within 45 days of the refund processing date and. Refund amount is less than or equal to the last card payment amount ...3. Set up the return with the company if applicable. Many larger retailers have online return centers through which you can set up your return if you want a refund on an actual item. Login to the account from which you made the purchase, find the return option for the appropriate item, and process it as a return.user_c05856. @XfinityEricB The line item on the credit card statement says "COMCAST 800-934-6489 MI". That's all. "different name"--we're unclear on who that would be. <Edited for violating forum guidelines: "Personal Information> . <Edited> wife is <Edited>. "one was found having service with us"--Our internet service in Okemos is with AT&T ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.Sign in to your Xfinity account and enjoy the best of TV, Internet, phone, and home security services. Manage your bills, usage, and more with ease.We can work to put in a request to have your gift card reissued! Can you send us a direct message with our full name and address so we can work to get that sent back out? To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS .... Here's the detailed steps to direct message us: • CCharged for Devices. My debit card was charged for the remaining ba Español. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Get the most out of Xfinity from Comcast b Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. From your account, select Devices. Select the phone you wa...
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